Billing Analyst

Your ImpactThe Billing Analyst supports the timely and accurate preparation, delivery, and collection of customer invoices. They serve as a liaison between clients and cross-functional teams to resolve billing inquiries.What You'll DoCustomer Engagement: Liaises with customers to answer billing questions via phone and email. Monitors tickets, and provides timely and accurate responses to customer questions.Billing Cycle Support: Assists in monthly billing cycles, including invoice preparation and completeness / accuracy reviews. Monitors emails and promptly addresses billing and collection-related issues. Runs ad-hoc reports in systems to address customer inquiries.Who You Are1+ years experience with high volume B2B billing and collectionsIntermediate Excel skills including VLOOKUPs and PivotTablesExperience with NetSuite or similar billing systemsSaaS company billing experienceEven Better If You Have...Proficiency in managing and analyzing data using Excel and other relevant softwareExcellent customer service, communication, interpersonal abilities, and ability to work cross-functionally within the companyStrong organizational and time management skillsAttention to detail with ability to work accurately under pressureAccounts receivable best practices and principlesAbility to work independently and be self-motivated to complete tasks by deadlinesEducationRequired: Bachelor’s in Finance or AccountingPerks of DISCOOpen, inclusive, and fun environmentBenefits, including medical and dental insuranceCompetitive salary plus discretionary bonusOpportunity to be a part of a startup that is revolutionizing the legal industryGrowth opportunities throughout the companyAbout DISCODISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters.Are you ready to help us fulfill our mission to use technology to strengthen the rule of law? Join us!We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.