Billing and Collection - SeaInsure

Job DescriptionResponsible for the preparation and management of reconciliation reports across multiple partner accounts.Responsible for the day-to-day operations of the billing and collection function.First point of contact of the internal and external business partners (i.e. third-party billing, Shopee Ops) for billing-related concernsUpdate BD on collection itemsIn-charge to follow up internal and external parties to resolve discrepancies (e.g. cancellations, refunds)Monthly detailed reconciliation of gross premiums written (GPW) in Bytesforce. Detect, research, and reconcile unusual items. Collect customer payments in accordance with payment due dates Act as mediator in maintaining quality customer service by resolving customer account (business partners) inquiries Utilize Bytesforce and Iristech systems. Oversee and update customer files to ensure data accuracy Timely sending to Finance (FRA and Fin Ops) the reconciled amounts for recording/booking and billing issuance. Deadline: Work day 2 for month-end financial statement close process (FSCP)Provides billing process flow and requirements in the Business Requirements Document (BRD) Support audit and reconciliations by sourcing support for transactions Legacy Premium Receivables: Review open accounts for collection efforts. Collect customer payments in accordance with payment due dates. Collaborate with Finance teams, FRA and Fin Ops.RequirementsA Bachelor’s Degree in Finance, Business, or any medical fieldPrevious experience in insurance billing and collectionsKnowledge of insurance guidelines including General Insurance, HMO, Health Insurance and other payer requirements and systems.Familiarity with ICD-10 and CPT coding is a plus; Proficiency in medical terminology is often required for processing medical claims.Demonstrates proficiency in independent work while also excelling in collaborative team environments.Effectively prioritizes tasks and resolves conflicts in a tactful manner.Quick to grasp new concepts, adept at navigating technology, and proficient in utilizing insurance systems.