Area Manager

At BMW Group, everything starts with passion. It turns a profession into a vocation. It drives us to keep reinventing mobility and bring innovative ideas onto the roads. Enthusiasm for joint projects turns a team into a strong unit where every opinion is valued. It is only when expertise, highly professional processes and enjoyment of work unite that we can shape the future together. We are looking for a new temporary colleague to join our highly engaged Customer Support team.

As Area Manager you will use your experience within the customer journey of aftersales and through a close cooperation with our dealers and service partners who are in constant movement. You will develop the business with a holistic and customer centric mindset. You will always be looking for new business development areas and workshop processes to increase parts and accessories turnover and coach our partners through the constant market changes with electric and digital transformation. What awaits you?Set and achieve ambitious goals for customer satisfaction, revenue, service processes, capacity, and productivity.

Perform the role of Key Account Manager and be the link between our dealers and our organization. Identify new opportunities to grow our business together with our partners. Contribute to assessing and improving our Premium Customer Experience, providing input and feedback. Support the launch and implementation of the digital customer journey. What should you bring along?Minimum 5 years of work experience, where at part of your experience comes from the car industry and/or aftersales. Preferable from an importer.

The confidence and communication skills to engage with dealers and its employees at all levels and other stakeholders in a constructive, collaborative manner. Strong leadership profile, preferable with experience from change management. Speak and write fluently Norwegian and English. A great understanding of financials through both theoretical and practical background. Strong organizational and time management skills to maintain structure and proactively drive initiatives. To succeed in this role, we believe you are: A team player and easily build trust and relationship. A Driven, results-oriented individual who can guide our dealers towards success. Positive with a holistic and winning mindset.

KPI-driven and focused on delivering high-quality results at agreed deadlines. Proactive in identifying and addressing challenges or opportunities. Whether you're an experienced professional or an ambitious up-and-comer, if you have the expertise, entrepreneurial spirit, and people skills to help us take our business to new heights, we want to hear from you. What you can look forward to?Whatever your heart’s desire – in the BMW Group, you will find a wide range of departments and disciplines across the world where you can share your professional passion with us. This is a temporary position, 12 months.

The position is located in modern facilities at Fornebu in Bærum, Norway. At the BMW Group, we place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants.