Senior Product Designer

Department: ProductLocation: Remote - CroatiaDescriptionThe CompanyWith a mission of Fighting Student Debt, Bold. org is the fastest-growing student fintech platform in the US. We’re a team of dozens, serving millions of Bold. org members, with trillions in debt at stake. We’re innovating at the intersection of fintech, philanthropy, payments, and education, with an obsessive focus on profitable operations, unit economics, engineering long-term retention, and growth. If that resonates, we’d love to hear from you.

Position DescriptionWork directly with the Design, Engineering and Growth teams of a high-growth fintech platform with 6M+ members, taking ownership of growth product experiments and creative ranging from conversion rate optimization experiments to emails to display ads, contributing to product design and design systems, and more. You will build a deep understanding of our brand, product, and users, leveraging extensive user behavior data and funnel metrics to implement product design and creatives that drive growth. Your goal will be to grow signup and retention metrics throughout our student and donor funnels, rapidly driving measurable revenue and LTV increases.

You will be a critical part of a small, agile growth product team that builds deep empathy with our users via onboarding funnel and retention data, user interviews, surveys, user session recordings, and more, and translates your insights into psychology-backed product improvements and conversion mechanisms. This is a great role for a growth-oriented designer who wants to engineer rapid, sustainable growth as part of a fast-moving, small team. Key ResponsibilitiesDesign intuitive, conversion-optimized experiences that explain complex financial concepts clearly and persuasively. Work with our Lead Designer to design end-to-end user experiences — from early concepts to production-ready designs.

Contribute to our design system by evolving components, tokens, and guidelines, ensuring everything ships with clear specifications. Collaborate deeply with Engineering through development to guarantee a polished, high-quality result. Take full ownership of the final user experience, from initial concept to the shipped product. Work with our Growth Team to systematically build and extend our deep understanding of Bold. org members, leveraging tactics like user interviews, surveys, user session recordings, and more to understand the biggest blockers to greater acquisition and retention for our audience.

Create dozens of monthly experiments designed to improve conversion rate across key funnel steps ranging from onboarding to retention to monetization. Skills, Knowledge And Expertise5+ years in product design and UX leading high-impact initiatives from concept to execution in complex platforms with additional focus on conversion rate optimization. A strong command of user experience principles and the ability to think critically about the entire user journey, not just individual screens. Successfully shipped and maintained complex design systems that scaled across teams and product surfaces. Strong understanding of where AI and automation tools can help accelerate and uplevel workstreams.

Please note that we don’t require a specific background. If you meet the required skills, we’d love to hear from you. User research. You excel at leveraging funnel data, surveys, user interviews, etc. to deeply empathize with our users and translate that into psychology-backed experiments to drive significant growth. Growth. You have a strong basis in growth first principles like conversion rate optimization, usability testing, funnel optimization, etc. Design systems. You excel at building and maintaining design components that drive simplicity and flexibility. Product sense.

You have a strong track record of driving growth by making product and retention experiences more trustworthy, compelling, and easy to use. AI + Automation. You’re strong at leveraging the latest AI and automation tools to rapidly test and iterate on creative directions, creating design systems to scale and automate what works. Bandwidth. You’re very good at getting a lot done quickly with excellence. Resourcefulness. You thrive in the chaos of startups and love making complicated, uncertain things simple. Communication.

You communicate effectively with stakeholders and team members, with a proven capacity for self-organization in a fast-paced, fully remote environment. LogisticsLocation and Time CommitmentWe are fully remote - you can work wherever you’re most productive. This is a high-ownership, high-freedom role. This means that it’s not a 9-5 and you’ll often need to go above and beyond. It also means that while we generally work in US time zones, we don’t care when exactly you’re working and encourage you to structure your day to support your ideal life.

CompensationOur compensation packages are designed to make this your dream job for both the short and long term. Note: The application requires you to submit a strong portfolio showcasing your work.