Job Description

An exclusive, high-luxury jewelry brand is seeking an experienced Boutique Manager to lead its boutique operations. This is an opportunity for a seasoned professional to manage an elite retail environment, providing a discreet, personalized experience to a highly discerning clientele.Key Responsibilities:Lead and oversee daily boutique operations, ensuring excellence in client service, sales performance, and visual presentation.Manage, mentor, and inspire a small team of boutique associates to deliver impeccable luxury service.Cultivate and maintain confidential relationships with high-net-worth clients, offering personalized consultations and experiences.Ensure the boutique environment consistently reflects the highest standards of luxury, elegance, and discretion.Monitor sales, operational metrics, and inventory to optimize business performance.Coordinate private client events, bespoke appointments, and exclusive launches with meticulous attention to detail.Maintain confidentiality in all client interactions, business matters, and operational practices.Requirements:Proven experience in luxury retail management, preferably within high-end jewelry or couture brands.Strong leadership skills and ability to inspire excellence in a boutique team.Exceptional client service and interpersonal skills, with a focus on discretion and confidentiality.Strategic mindset with strong organizational skills and attention to detail.Ability to manage sensitive information and maintain the highest level of professionalism.Preferred Qualifications:Bachelor’s degree in Business, Luxury Retail, or related field.Multilingual capabilities are a plus.Experience with luxury CRM systems and boutique operations management.Key Attributes:Sophisticated, polished, and poised professional demeanor.Entrepreneurial spirit and proactive approach to achieving results.High level of discretion and ability to handle confidential information with integrity

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