Position Title: Customer Service OfficerFunction: ReplenishmentEducation Qualification: Graduation/Post Graduation in ManagementExperience (in years): 3-5 years of experience in Logistics Management & Customer ServiceStakeholders (Internal)Demand PlanningRegional Customer service & Logistics ManagerPlanning TeamTransportation TeamLegal teamPurchase & IT teamSales Team, etc. Stakeholders (External): C&F, Transporters, VendorsLocation: Jaipur, RajasthanJob purpose: To deliver on Data analysis requirement of Replenishment team and drive warehousing excellence activities from CentreKey Job ResponsibilitiesWarehouse Management & Customer ServiceMonitoring & managing daily MIS on CRS, PDP & CFR/LFR complianceMonitoring of overheads at warehouses & detentions.
Monitoring warehouse & secondary utilization on daily basisMonitoring Depot Operational efficiencies to manage high throughput, fastest truck turnaround time, labour efficiencies, etcMonitor obsolescence at Depots and trigger stakeholders to take necessary actions to avoid finished goods write offExecute Depot SOPs and put in controls to ensure statutory complianceEnsure timely warehouse audits, pest controls etcEnsure highest of hygiene & safety standards across warehousesDriving & monitoring best practices across warehousesMonitor CAPEX, central procurements for warehousing
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