Business Analyst - Digital Platforms/UAT

We’re seeking someone to join our team as a Business Analyst - Digital Platforms/UAT.The Morgan Stanley Wealth Management Field Experience & Platforms Team manages the prioritization and implementation of the Wealth Management Division's investments in technology tools and solutions for Financial Advisors and branch support staff. The team works directly with Financial Advisors and all Wealth Management businesses to help translate business needs into technology initiatives. The Business Analyst will be responsible for helping to implement Salesforce Recruiting application solutions by working with various business partners They will proactively contribute to changes in processes and procedures with the goal of driving productivity gains.Our Business Analysts wear many hats on their projects and are responsible for everything from requirements gathering, testing, training and post deployment support. As a Business Analyst, you will work alongside Solution Architects and Technical Architects to design, develop, and deploy large-scale enterprise solutions all while learning and growing your skill set.What You'll Do In The RoleInteract daily with business units and business owners to understand business processes and key requirements, proactively work to resolve client issuesProvide daily support to users of the system, triaging time sensitive issues.Translate overall business and product strategy into technical requirements to be developed.Create clear, concise and complete functional specifications & requirements documents (user stories).Collaborate with support partners (Legal, Risk, Compliance) to ensure are changes are made in line with firm policies and procedures.Actively participate in user acceptance testing to ensure solutions meet business requirements. Provide weekend testing support for releases.Prioritize work based on needs and constraints in an agile software development environment.Present planned work to key stakeholders from business, technology, user experience, risk, fraud, communications, legal & compliance to obtain approvals.Promote a data-driven mindset in strategic thinking.Engage with and train user personnel in the use of the system.What You'll Bring To The RoleMinimum 2 years of professional experience in business and/or data analysisExperience using Salesforce or similar CRM platformsAbility to represent and document business processes, interaction flows, data flow processes, use cases, test cases, business requirements, user stories, etc.Knowledge of solution development methodologies (i.e. Agile, Waterfall, SDLC)Experience with IT ticket management platforms (JIRA, ServiceNow or similar)Effective in managing multiple parallel work streams and initiativesExcellent written and verbal communication skillsDetailed, organized, and results-orientedExcellent troubleshooting, analysis and problem-solving skillsAbility to work effectively in a fast paced, high energy, team-oriented environmentBS/BA degree required. Advanced degrees a plus.You Might Also BringExperience with Salesforce Marketing Cloud / Salesforce Financial Services CloudExperience in UAT processesAdvanced understanding of MS applications with focus on data analysis (Excel), process flow (Visio), documentation (Word, OneNote) and presentations (PowerPoint)#BPDBAWhat You Can Expect From Morgan StanleyWe are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.Certified Persons Regulatory RequirementsIf this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.Flexible work statement Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.