Business Analyst

Brief DescriptionThe roleJoin Our Talent Community at Auto & General!Are you a curious, driven Business Analyst ready to make a real impact? Whether you're passionate about digital transformation, customer experience, product innovation, operations, or compliance - we want to hear from you!At Auto & General, we’re continuously growing and evolving. That’s why we’re always on the lookout for talented Business Analysts across multiple divisions, including Claims, Risk & Compliance, Sales and Service, Product, Technology, and more.This is your opportunity to join a high-performing, collaborative BA community working on exciting, strategic projects that directly shape the future of our organisation.Support the planning and delivery of projects. Analyse existing business processes, systems, and workflows to identify improvements and ensure alignment with project goals. Elicit, capture, and translate business requirements into functional and technical specifications. Partner with stakeholders to understand needs, identify opportunities, and define clear business requirements Analyse current processes, systems, and data to design and deliver improvements Translate business problems into practical solutions and technical specifications Support project planning, delivery, and change initiatives Collaborate with technical teams, project managers, and business leaders across the organisation Document user stories, workflows, process maps, and test cases Maintain high standards of documentation using tools like Jira, Confluence, and MS ProjectWhat Experience You’ll Bring3–5 years’ experience as a Business Analyst Experience in any domain: risk, digital, customer, IT, operations, or transformation Strong analytical, communication, and stakeholder engagement skills Ability to work independently and collaboratively in cross-functional teams A curious mindset and a passion for continuous improvement Experience with Agile and tools like Jira, Confluence, or similar Proficient skills in business process modelling, As-Is/To-Be process mapping and data models; Proven track record in supporting complex projects and strategic initiatives. Familiarity with regulated industries (e.g., insurance, finance, healthcare) is a bonus Tertiary qualifications in business, IT, or related field Our Perks Location : All SitesWe are recruiting for multiple positions across our Brisbane and Sunshine Coast locations. If your application is shortlisted, we will confirm the specific roles and locations available at that time to ensure clarity.Our Toowong office is close to the city with easy public transport and parking options while our North Lakes offices are within walking distance of some of the north side’s best retail locations. If you love a view of the water, why not consider our Kawana office on the edge of Lake Kawana and only a five minute drive to the closest beach.The Benefits Of Working At A&GBe rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks. Work flexibility - with options to work from home two days per week. Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff. Grow with us - we’ve got learning and professional development opportunities to suit everyone. Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about. Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self. Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations. Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia. About UsAuto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all. A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.