Business Analyst, Business & Production Support (MY & Regional), Technology, Cards, Group CFS

This position requires someone with a strong business and IT analytical troubleshooting experience in systems who is able to manage business requests, reported incidents, schedule and deliverables. These include the following:• Analyze business queries, problem statements to trouble-shoot & design recommendedsolutions.• Define business problems via in-depth investigation and gathering of technical and non-technicalinformation to a requirement specs.• Participate in discussion with various related parties to understand the requirements and deliverrecommended solutions & document the requirements in JIRA.• Manage solution deliverables according to the standards and expectations of the SLA.• Prepare and maintain all projects documentation as per endorsed SDLC/Agile.• Maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned queries and production issues.• Ensure deliverables are planned and executed in line with the PMO approach.• Aware of regulatory and compliance matters.• Plan and Control UAT testing and execution works end to end.Requirement• Bachelor’s degree• Demonstrate a high interpersonal skills and is able to articulate well.• Strong analytical skills and business / reporting writing skills.• Display good planning qualities to drive the problem investigation & resolutions.• Possess high energy personality, fast-learner, able to work independently and take upresponsibilities within project-based work streams.• Highly proficient in Microsoft Project, Excel, Power Point, Jira & HPSM.• Self motivated and is a team player and able to work independently with minimal supervision.