Business Analyst

Job Title: Digital Business AnalystLocation: Toronto, ONWork Mode : Hybrid – 3 days Contract: 18 monthsSummaryAs a Digital Business Analyst & Test Lead, you will partner closely with the Tech Enablement Lead, our Centers of Excellence and IT Partners, to support requirements elicitation and own the test strategy, execution oversight, and defect management for technology initiatives. You’ll collaborate with global stakeholders, analyze workflows, and ensure successful delivery and continuous improvement across projects, incremental enhancements, and BAU.What you’ll doPartner on requirements & design• Facilitate discovery with business/HR partners; analyze and document business & user requirements and acceptance criteria in partnership with the Enablement Lead and CoE.• Prepare/update functional specs, process maps, and UI/UX validation against agreed standards and personas using human centered design practices.Own test strategy & execution oversight• Define risk based test strategies (functional & non functional) including scope, entry/exit criteria, coverage targets, and reporting.• Create/maintain test plans, suites, and requirements to test traceability (RTM); build and curate regression suites for repeatable, reliable releases.• Coordinate test execution across system, integration, UAT, and release/regression cycles; ensure evidence capture and auditability.UAT orchestration & release readiness• Plan and lead UAT (scripts, data, participant readiness), align on acceptance criteria, facilitate triage & sign off, and support hypercare for early defect containment.• Support vendor release assessment, testing and contribute to change management activitiesDefect triage, metrics & reporting• Run defect triage with severity/priority guidelines; drive cross team resolution with product, platform, and vendor partners.• Publish quality metrics (coverage, pass rate, defect) and insights that inform continuous improvement in partnership with Project Management Office.Non functional coordination• Coordinate (with platform/security/UX teams) accessibility, performance, security/privacy, and reliability checks appropriate to HR SaaS and integrations.Environments & test data readiness• Align environment plans, test schedules, and release calendars; ensure synthetic/anonymized test data is used in non production to protect confidentiality.Continuous improvement & knowledge• Identify and implement process/documentation improvements (playbooks, templates, checklists, knowledge articles) to enhance quality, and colleague experience.Candidate Requirements/Must Have Skills:3+ years in a Business Systems Analyst or HR Systems capacity supporting enterprise HR technology (projects and BAU).Hands on Test Lead experience owning test strategy, planning, execution oversight, and defect management/triage.Experience with HR SaaS platforms such as Workday, Cornerstone, EdCast, Gallup, Workhuman, or similar.Practical knowledge of SDLC (agile and/or waterfall), and functional/non functional test methodologies (user acceptance, system/integration, release/regression).Proficiency with test & defect management tools (e.g., Test Plans/Xray, JIRA)Strong facilitation and communication skills; comfortable leading workshops, UAT sessions, and triage with global stakeholders.Education:• Bachelor's degree is preferred.Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.