Business Analyst

Business Analyst – NDIS Compliance & Governance📍 Wollongong, NSW (Hybrid considered)⏳ 6-Month Fixed Term Contract💼 NDIS / Disability Services Sector🔒 Australian Working Rights RequiredAbout the OpportunityHatchit Studios is seeking an experienced Business Analyst with strong NDIS compliance, governance, and policy documentation experience to support one of our clients in uplifting organisational processes, quality frameworks, and documentation standards.The role involves reviewing existing operational and governance documentation, mapping current processes, identifying gaps, and producing updated policies, procedures, and SOPs aligned with the NDIS Practice Standards and regulatory expectations. You’ll work closely with leadership and operational teams to ensure documentation is compliant, practical, and easily adoptable.Key ResponsibilitiesReview existing organisational policies, procedures, and operational processes.Identify compliance and quality gaps against NDIS Practice Standards and governance frameworks.Draft, update, and standardise policies, procedures, work instructions, and SOPs.Map and redesign operational workflows to improve consistency, compliance, and efficiency.Engage with senior stakeholders and frontline teams to gather insights and validate documentation.Support implementation and organisational adoption of revised documentation and processes.Key RequirementsProven experience as a Business Analyst, Governance Analyst, Quality Advisor, or Policy Writer within NDIS, Disability, Aged Care, Health, or Community Services.Strong working knowledge of the NDIS Practice Standards and provider compliance obligations.Demonstrated experience developing or improving governance documentation and SOPs.Ability to map and analyse business processes and translate them into clear procedural documentation.Strong communication, stakeholder engagement, and organisational skills.Able to work independently and manage structured project deliverables.Why This Engagement?Work on a meaningful project that strengthens participant care quality.Play a key role in uplifting organisational maturity and service frameworks.Support a positive and values-driven sector environment.Hybrid flexibility available for the right candidate.Contract Details6-month fixed-term engagementCompetitive hourly/day rate paid via Hatchit StudiosWollongong-based role (hybrid considered)