Business Analyst

PAYU PAYMENTS PRIVATE LIMITED Job Title: Business Analyst - Transactional CreditDepartment: PayU FinanceLocation: Bangalore (Preferred) | Mumbai | GurgaonExperience Level: 2-4 years (Fintech/Banking preferred)Employment Type: Full-timeAbout The RoleWe are seeking a dynamic Business/Senior Business Analyst to join our Transactional Credit team at PayU Finance. This role is perfect for an analytical professional who thrives on turning data into actionable business insights and driving strategic decision-making in the fast-paced fintech environment.Key ResponsibilitiesPortfolio Monitoring & AnalyticsDefine, monitor, and create alerting systems for critical business metricsProactively identify trends and anomalies in portfolio behaviour and suggest solutionsData-Driven Decision SupportPartner with business stakeholders to translate complex data insights into strategic recommendationsSupport leadership in making informed decisions through robust data analysis and business intelligencePresent findings and recommendations to senior management and cross-functional teamsIssue Investigation & Solution DevelopmentIdentify root cause and conduct deep-dive analysis to investigate business/product issues using funnel analysis, conversion metrics, and other analytical techniquesBusiness Metrics OwnershipTake ownership of key performance indicators including Customer Retention, Utilization, and other critical business metricsDesign and execute initiatives to improve owned metricsAd-hoc Analysis & Campaign SupportProvide analytical support for business teams' ad-hoc data requirementsBusiness Process ManagementPartly Owning and optimizing business processesEnsuring compliance and process adherence