Business Analyst

ProCredit Bank Bulgaria is part of the international ProCredit group, which is headquartered in Frankfurt, Germany. We are a flexible and innovative bank. We are pioneers in the modern and pragmatic banking solutions, personally tested by us, that have positive impact for our customers. We are constantly optimizing our processes, improving the customer experience every day. We stand out with convenient and fast digital banking, clear and transparent conditions, high quality of service. For us, the topic of environmental protection, social responsibility and people's education is not a trend, but a permanent attitude. We believe that people are the engine of change and the instigator of innovation.ProCredit Bank Bulgaria is the first one that:Implements 24/7 time zones with all types of machines that provide full self service to its clientsProvides to its clients Internet banking, designed and developed entirely in-house by the bank’s IT team. 100% of its business clients use this digital channel for their banking businessRealizes various digital processes like personal identification, opening bank account and loan disbursement of private individuals and otherHave a specific and individual approach to financing green investments with great impact on natureSets a significant budget for the professional trainings of its employeesHas unique office design and working surroundingWhy to choose ProCredit IT team?We work according to an Agile methodology (SAFe), implemented in self-organized teams of up to 10 peopleThe projects are diverse and allow you to show creativity and individual approach to the developmentThe team of young and enthusiastic people is strongly supported by mentors experienced in various fields of ITThe day-to-day work is organized very similar to that in an IT company.We provide yearly IT trainings related to the latest technologiesTo ensure a high level of quality of our digital products, we use the latest development technologies.Other benefits: preferential fees for education in „Denis Diderot” School – the private school of the bank.We are looking for a Business analyst for our dynamic IT team.As a Business analyst, you will:Work closely with business people to clarify their needs and requirements for new developments and to ensure they are well understood and integrated into the team’s backlog.Lead stakeholder interviews and workshops to gather and analyze business requirements.Support the agile team by explaining requirements, answering questions and providing feedback on work in progress .Consult and communicate with all project stakeholders to design the best suitable IT solutions and ensure that the team’s deliverables will match business expectationsHave to understand the business vision and make proposals for the development of new or changing current functionalities together with ideas for processes optimizationDefine the project scope and create backlog items (epics/features/user stories) that guide the agile software development team.Estimates the value and prioritize the team’s backlog items to ensure work focuses on those with a maximum value that are aligned with product strategy.Continuously refine backlog and explain business needs to the team for each item.Accept stories according to the defined acceptance criteria and Definition of Done.Support user acceptance testing and co-ordinate the process of implementation of the functionalities to production.Required for the role of a Business analyst:At least 3 years of experience as Business analysis or Project manager, Product owner.Knowledge and understating of agile methodology: SAFe framework – principles, roles, team rituals, story mapping, delivery cycle.Knowledge of Business analysis techniques: User stories, stakeholder and requirements management techniques.Knowledge of project management: manage stakeholders, project roadmap, risks, milestones, deliverables.Knowledge in business process modeling.English level at least B2 both spoken and written.Previous experience at a financial institution (Bank or fintech financial institution) will be considered as an advantage.Working knowledge of CRM system is preferred.Problem solving oriented approach.Curious, fast learner with flexible mindset, adapting to change.Strong organizational and self-management skills.Proactive approach and attitude towards people and tasks.Team player with natural tendency to work collaboratively, solve problems within groups, find win/win solutions.We will provide"Working in a dynamic international environmentProfessional growth in a motivated teamTraining opportunities and established rules and procedures at workFlexible working time and home office optionSocial benefits: 25 days paid annual leave, additional health insurance, Multisport card, transportation cost amount, additional amount for summer vacation and heating season, preferential conditions for products and services in the bank; preferential fees for education at Denis Diderot School – the private school of the bank.Only short-listed candidates (selected on submitted CV) will be invited to the upcoming stages of the selection process.Your application will be treated with strict confidentiality and in compliance with the legal requirements for personal data protection.