Business Central Manager

JOB OVERVIEW:The Business Central Manager leads the implementation, configuration, and ongoing support of Microsoft Dynamics 365 Business Central throughout the organization. This role is accountable for optimizing key Business Central modules—including Finance, Supply Chain, Warehousing, and Sales—to align with evolving business needs. The Manager will provide strategic leadership in user training, resolve functional issues, and ensure the integrity of organizational data.Key ResponsibilitiesLead all Business Central deployments, upgrades, and integrations.Ensure desktop support, including installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored, tracked, and resolved.Manage the resolution of technical problems by coordinating all technical support levels.Configure core modules including Finance, Inventory, Purchasing, Sales and EDI.Collaborate with cross-functional teams to gather requirements and translate them into system solutions.Provide hands-on support for user training, issue resolution, and functional enhancements.Coordinate with vendors and consultants for third-party integrations (e.g., Lanham EDI, Avalara, Versapay).Maintain documentation and best practices for Business Central usage and governance.Specific Knowledge & Skills  ·      Strong management and leadership skills and ability to attract, retain, motivate, develop and mentor team members for high performance·      Outstanding verbal and written communication skills and ability to resolve disputes effectively·      Excellent presentation and public speaking skills·      Excellent independent decision making, analysis and problem-solving skills·      Understand and act on financial information that contributes to business profitability ·      Ability to plan and manage successful projects; understand available resources, develop timeline, budget, assign tasksMINIMUM WORK EXPERIENCE:  ·      10 or more years of increasing responsibility and complexity in terms of any applicable professional experience; 1 or more years of management experience.Preferred Education  ·      This position requires a bachelor’s degree or global equivalent in related discipline. Master's degree or global equivalent a plus. Travel/Physical Demands  ·      Travel typically less than 10%. Office Environment. No special physical demands are required. The posted range for this position is $114,228-$157,064 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc. ​