Business Development & Account Manager (North America)

Business Development & Account ManagerLocation: Remote, must be based in Eastern CanadaTravel: 10%, North AmericaAbout the Company:Our client is a global technology company offering both a B2C marketplace and a suite of B2B SaaS solutions used in more than 80 markets. Their platform helps customers easily discover and book travel experiences, while their software empowers business partners with the tools they need to operate more efficiently and deliver better digital experiences.They believe in building simple, connected, and seamless journeys for both customers and partners. They work remotely across regions and are driven by a mission to create technology that is more accessible, inclusive, and meaningful.The Role:Solutions HR is partnering with a fast-growing global tech company to hire a remote Business Development & Account Manager for their North American team.This hybrid role blends Business Development (65%) and Account Management (35%) with responsibilities. You will manage the full commercial cycle from generating opportunities, to leading SaaS demos, to onboarding new clients, to supporting long-term success and growth.This position combines client relationship management, customer success, analytics, onboarding, and business development. You will manage the full commercial cycle from identifying opportunities to running demos to onboarding to supporting long-term client success. It is ideal for someone early in their SaaS career who enjoys sales, client relationships, data, ownership, and cross-functional collaboration.What You’ll Do:Business Development (Primary Focus)Manage and grow (hunt) key client accounts across North America.Identify, pitch, and close new business opportunities.Manage B2B SaaS sales cycle including inbound lead qualification, discovery, demo, proposal, and close.Prepare proposals, lead SaaS demos, and close new clients.Build and track pipeline activity using HubSpot.Support quarterly OKRs tied to new logo acquisition.Represent the company at industry events and networking forums.Account Management and Client GrowthAct as the main point of contact for clients, ensuring satisfaction, retention, and account growth.Proactively identify upsell or cross-sell opportunities tied to new features.Deliver insights and recommendations that help clients improve performance.Client OnboardingLead onboarding for new clients and oversee the implementation process.Ensure smooth handoff and successful adoption by working closely with internal teams.Data and InsightsUse analytics tools such as Looker and Amplitude to extract, analyze, interpret, and present data.Understand data sets, identify trends, and extrapolate insights that inform client strategy and internal decision-making.Monitor client performance metrics and usage patterns and recommend optimization opportunities.Cross-Functional CollaborationWork closely with Product, Solutions, Support, and Marketing teams.Bring forward client feedback to help shape product improvements and roadmap priorities.What We’re Looking For:2+ years in business development, account management, customer success, or partnerships.Experience in transportation related to SaaS, tech, B2B (or any related segment such as mobility tech, logistics tech, fleet tech).Ability to balance hunting and account management.Proven success achieving or exceeding revenue or growth targets.Strong analytical mindset with demonstrated ability to extract, analyze, interpret, and leverage data to drive decisions.Experience conducting SaaS demos and guiding clients through onboarding.Self-driven, organized, and comfortable working independently in a remote-first environment.Excellent communication and presentation skills.Must be based in Eastern Canada and able to travel a few days per month.Nice to Have:Experience using HubSpot, Looker, or Amplitude.Experience with inbound-driven sales cycles.What’s in It for You:Opportunity to make a meaningful impact at a growing global tech company.Collaborative, remote-first culture with flexibility and autonomy.Inclusive, distributed environment built for remote teams.Flexible work model with autonomy to manage your schedule in a way that supports strong performance and healthy work-life balance.Competitive compensation and benefits package.Potential for equity participation.Annual wellness fund and professional development opportunities.Interested?If you’re passionate about business development, SaaS, client relationships, and growth, we’d love to hear from you.Apply today or reach out to Solutions HR to learn more.