Business Development (Digital Products - E-Service) (ShopeePay)

About The TeamOur Business Development team is looking for a driven and detail-oriented Junior Business Development Associate to support the growth of our Digital Product (E-Service) in Shopee and ShopeePay applications. This role offers a unique opportunity to contribute to high-impact commercial and marketing initiatives, working closely with senior team members and cross-functional departments.As a Business Development Associate, you will play a crucial role in ensuring the smooth execution of our strategies, acting as a central point for operational excellence and contributing to our overall business success.Job DescriptionCampaign and Growth Initiative Execution: Take ownership of the timely and accurate implementation of digital product promotions and growth campaigns, ensuring all backend setups and media placements align with strategic business development goals.Operational Optimization & Problem Resolution: Serve as the primary internal contact for operational inquiries and assist in resolving customer service issues, actively seeking to optimize processes and enhance efficiency to support business development activities.Cross-Functional Collaboration for Business Growth: Work seamlessly with marketing, operations, product, finance, and legal teams to ensure unified messaging, manage smooth business operations, proactively address potential roadblocks, and optimize processes that directly impact our digital product’s growth.Performance Analysis & Strategic Reporting: Monitor and analyze key performance metrics for digital products, generating insightful reports and presenting findings to stakeholders to inform strategic decision-making and identify strategic next steps.Project Facilitation & Troubleshooting: Proactively facilitate assigned business development projects, ensure timely implementation, and collaborate with relevant teams to troubleshoot any system-related issues that could impede our growth objectives.Business development initiative for Category Expansion : Contribute to brainstorming sessions and research new ideas and opportunities for category growth, supporting the team in developing innovative commercial and strategic initiatives.RequirementsBachelor’s degree in Business Administration, Marketing, Management or related fields.Experience in campaign execution, startup environments, digital products, or e-commerce is preferredDetail-oriented individual with strong project management and problem-solving skills, demonstrating urgency and follow-throughCapable of managing multiple projects simultaneouslyComfortable navigating ambiguity and working in a fast-paced environmentNumerically literate with a foundation in data interpretationProficient in Excel / Google Sheets and PowerPoint / Google Slides, with strong presentation skillsAbility to build and communicate clear narratives and actionable work plansGood command in English written and verbal communication skills