Verified Job On Employer Career SiteJob Summary: McLeod Software is seeking a Business Intelligence Specialist to help deliver onboarding, training, and project support for their McLeod IQ Business Intelligence product. The role involves leading customer training, managing BI-related projects, and building custom reporting solutions to empower customers in making data-driven decisions. Responsibilities: • Provide onboarding and training for customers on McLeod IQ, Microsoft Excel, and Power BI. • Scope, plan, and manage BI customization projects, from requirements to delivery. • Create and document custom reports, dashboards, and data queries for customers. • Support customers with troubleshooting, product expertise, and timely updates.
• Collaborate with internal BI analysts, developers, and cross-functional teams to ensure high-quality solutions. Qualifications: Required: • Bachelor’s degree in Business, Information Systems, Computer Science, or a related field (preferred). • 1+ year of experience in Business Intelligence or a customer-facing technical support role. • Proficiency in Microsoft Excel and Power BI (knowledge of Tableau, Qlik, or SSRS a plus). • Strong communication and project management skills to manage timelines and deliverables. • Ability to travel up to 30% for training, onboarding, and customer support. Company: McLeod Software is a provider of trucking software, transportation dispatch, accounting, operations & brokerage management software.
Founded in 1985, the company is headquartered in Birmingham, Alabama, USA, with a team of 501-1000 employees. The company is currently Late Stage.
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