Business Line Manager, Ground Support -Central Africa

Sandvik Mining and Rock SolutionsBusiness Line Manager, Ground Support / Tanzania, Mwanza, Zambia, Kitwe, DRC, KinshasaOur Company And CultureSandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are proud to employ approximately 44,000 people across more than 150 countries.Our commitment to sustainability is unwavering, and we conduct business in a responsible and ethical manner. Our core values prioritize safety above all else, and we always operate with consideration for the environment and the communities in which we work. Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount.We recognize that our strength lies in diversity, and we are committed to fostering a workplace that values inclusion, fairness, and respect. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women.Join us at Sandvik, where we are dedicated to delivering excellence and innovation in the mining and construction industries.Job PurposeThe Business Line Manager (BLM) is fully responsible for the representation of the Ground Support Division in the sales area. This includes leadership of the Ground Support team, customer engagement, sales performance, and profitability. The role ensures the successful implementation of Ground Support Division strategies, technical and application support, and achievement of key financial metrics including sales volume, profit margins, administrative and sales (A&S) expenses, and working capital.Key ResponsibilitiesDrive achievement of budgeted sales value, volume, and profitability for Ground Support productsTranslate strategic goals into actionable sales targets for the Ground Support teamProvide regular performance reports and business metrics to senior managementCollaborate with leadership to set forecasts, budgets, and strategic targetsCultivate strong relationships with end-users and customersMonitor and refine sales strategies based on performance and market feedbackLead and develop First Line Sales Managers and Ground Support personnelOversee multiple teams or departments across locationsMaintain financial discipline, balancing sales results with A&S expenditureLead business planning, budgeting, forecasting, and performance tracking for Ground SupportProvide market intelligence and feedback to support Ground Support product developmentStay informed on competitor activities and ensure market competitivenessMaintain and analyze market data related to Ground Support and competitorsIdentify training needs and ensure delivery of relevant technical, application, and soft skills developmenEnsure robust technical sales support for Ground Support productsEvaluate and support distributor relationships in collaboration with dealer managersImplement global Ground Support strategies and initiatives locallyDevelop and maintain succession plans for key Ground Support rolesEnsure compliance with Sandvik’s Environmental, Health & Safety PolicyQualificationProven track record in driving performance, achieving results, and translating vision into execution.Strong relationship-building skills and market insight.Leadership experience with stakeholder management and fluent English communication.Extensive experience in sales, business development, or related fields within mining or construction.Deep understanding of Ground Support principles and applications in underground and surface mining.Tertiary qualifications in mining, engineering, or business, with at least 10 years in senior management.International exposure and cross-cultural awareness, especially in remote or challenging environments.Required Competencies, Licenses or certificates:Distributor Management in certain MarketsSales ManagementFinancial UnderstandingApplication Knowledge of the product line(s)Technical AptitudeComputer Literacy in MS Office (Word, Excel, PowerPoint) and OutlookExcellent communication skills both written and verbal in EnglishFrench language skills would be an added advantageValid Drivers’ LicenseValid PassportAble to clear a criminal background check