Business Operations Manager

Help us build the future of Visual AIAt Neurolabs, we're helping the world's leading CPG brands unlock real-time visibility across the supply chain. Our Image Recognition technology is powered by synthetic data and digital twins, giving customers scalable, accurate insights — fast. No manual audits. No delays. No retraining. Just immediate visibility into what's actually happening in-store.We've built our platform to solve real field problems. From faster SKU onboarding to better promo execution, we work across teams to connect strategy with shelf reality. With easy integration and the fastest time to value in the category, we're not just digitizing audits - we're powering smarter, data-backed execution for global CPGs.We're looking for a Business Operations Lead to help Neurolabs run smarter, faster, and more efficiently. You'll bring structure, financial acumen, and a hands-on approach to scaling how we operate. This is a role for someone who loves turning complexity into clarity, thrives on making systems work seamlessly, and is ready to shape the foundations that keep a growing company running at its best.✨ Why this role mattersIn-store execution is broken - slow, manual, outdated. We're fixing that.As we scale across markets, having a solid operational backbone is critical. From financial systems to compliance frameworks, every detail underpins how fast and confidently we can grow. This role sits at the heart of that — ensuring our business runs smoothly, risks are managed proactively, and decisions are grounded in clarity and data.Your mission: build the operational foundation, keep us financially sharp and ready to scale.What You'll DoPartner with the CEO and key stakeholdersWork side by side with the CEO to translate company priorities into operational plansPartner with Sales, Product, and Customer Success to ensure revenue contracts, invoicing, and renewals are accurate and timelyUse financial and operational data to keep the business aligned and decision-readyIdentify gaps, risks, and opportunities — and build scalable processes to close themDrive company planning rhythms (OKRs, KPIs, weekly reviews) and ensure accountability across teamsOwn and optimise financial operationsLead day-to-day finance operations: customer invoicing, vendor payments, payroll coordination, and budget trackingMaintain revenue accuracy — ensuring customer billing, contract terms, and cashflow remain up to dateWork with external accountants on filings, reconciliations, and monthly management accountsProvide financial insight to guide investment decisions, cost control, and commercial performancePartner with the CEO on forecasting, reporting, and maintaining visibility on company performance across the UK and USOversee governance, legal, and complianceCoordinate UK and US corporate filings (Companies House, HMRC, Delaware/SOS)Manage our EMI scheme and filings with external advisorsWork with legal counsel on NDAs, MSAs, DPAs, and vendor contractsServe as Data Protection Lead, ensuring GDPR and privacy compliance across jurisdictionsDrive operational excellenceAct as the operational connector between Finance, Product, and Commercial teamsSupport board and investor reporting with clear, data-driven insights that reflect financial and operational healthOwn and improve the company's core tools (Google Workspace, Slack, Notion, Linear, Zoom)Streamline, automate, and rationalise how we work to increase efficiency and reduce costOversee workspace logistics, hybrid operations, and equipment lifecycleRequirementsExperience & technical skillsProven experience (typically 5+ years) in finance or business operations within scaling organisations — ideally in tech, SaaS, or other high-growth environmentsMinimum AAT Level 4 qualification (or equivalent experience); ACCA/CIMA/ACA desirable for progression into broader ownershipStrong understanding of financial operations, budgeting, forecasting, reporting, and systems, with a sharp eye for accuracy and scalabilityExperience managing revenue contracts, customer invoicing, and billing accuracy, ensuring cashflow and reporting stay alignedConfident working cross-functionally with Sales, Product, and leadership teams, translating financial insight into business decisionsExperience with Xero, AirWallex, Revolut, ApprovalMax and Google Suite would be highly beneficialHow You WorkYou'll think commercially — connecting the numbers to what really drives the business and helping others do the sameYou'll bring structure and calm to fast-moving environments, keeping things organised and on track without overcomplicatingYou'll communicate clearly and build trust, making it easy for teams to work with you and stay alignedYou'll get hands-on with problems, improving how things run day to day and finding smarter ways to workYou'll stay steady under pressure, focusing on solutions and keeping momentum even when priorities shiftBenefitsOpen salary structure - This role offers a competitive salary of up to £80,000 per yearCelebrate our victories together - We're on an ambitious path and when we succeed, it's a collective win. You'll be offered equity share options, allowing you to partake in the value you help buildHybrid-first approach - We decide together what balance works best between home and our vibrant London office near King's CrossA culture of inclusivity - We thrive when we're authentic with one another, fostering an environment filled with kindness, openness and trust where every voice matters and everyone feels like a vital part of our journeyTime off that suits you - Enjoy a generous 25 days of annual leave along with bank holidays to unwind and rechargeCompany retreats - Each year, we take a step back to reflect and reconnect, enjoying some well-deserved social time togetherComprehensive medical insurance - You'll receive private medical coverage that prioritises both your physical and mental health, including dental, optical and travel insurancePlease note: We are not accepting unsolicited CVs or candidate introductions from recruitment agencies. Any profiles submitted without prior agreement will be considered the property of Neurolabs, and no fees will be payable.