Business Operations Performance Analyst (CPR Manager)

About Us:KMK is a leading footwear manufacturer recognized for its proven record of product excellence and relentless drive for innovation. With over 35 years of manufacturing experience, KMK has proudly served world-class brands such as Nike and Converse, consistently delivering quality, precision, and value.Within KMK, the Nike Strategy Team operates as an internal consultancy composed of former management consultants. The team is not only responsible for crafting strategies but also for translating them into actionable results. Its scope of work spans market intelligence, operational improvement, new business due diligence, and PMO (Project Management Office) initiatives.Beyond strategic planning and market analysis, the Strategy Team plays a pivotal role in executing initiatives that enhance operational efficiency, drive business growth, and support key strategic decisions across the organization.Description:The Business Operations Performance Analyst (CPR Manager) is responsible for driving performance visibility, operational consistency, and continuous improvement across KMK’s manufacturing operations. This role ensures that factory-level performance data is accurately captured, analyzed, and translated into actionable insights to support management decision-making and long-term strategic alignment.Key Responsibilities:a)  KPI Data Collection and AnalysisConsolidate and analyse over 40 factory-level KPIs across production, quality, costing, and sustainability.Identify performance trends, benchmark results, and flag anomalies for further investigation.Ensure accuracy, timeliness, and consistency in monthly KPI reporting, and continuously improve data management processes with factory teams.b)  Performance Review and Issue ResolutionCoordinate monthly performance reviews with factory and functional leaders to address performance gaps.Facilitate root cause analysis and define corrective actions with clear ownership, deliverables, and timelines.Monitor resolution progress and escalate persistent or high-impact issues to managementc)  Operational Excellence CoordinationPartner with internal departments such as Product Creation, Marketing, Finance, and Quality to align strategic initiatives across the organization.Oversee improvement projects by monitoring timelines, progress, and results, while coordinating with cross-functional teams to anticipate and resolve potential challenges.Track implementation progress and prepare comprehensive performance reports for senior management review.Requirements:Education: Bachelor's Degree in Business Administration, Strategy, Marketing or related field (MBA or equivalent advanced degree is preferred) Professional Experience (satisfy at least one of the listed qualifications):3+ years of experience in strategy or operation consulting with extensive focus on growth strategies, new business strategies, GTM (go-to-market), operation transformation & excellence, (manufacturing industry background preferred)3+ years of experience in a footwear manufacturing company, specializing in corporate strategy, strategy planning Skills:Strong verbal and written communication skills in English (Native or bilingual), demonstrated fluency in both informal conversations and formal business interactions.Proficiency in quantitative analysis, data interpretation, and the ability to utilize numerical information to inform decision-making and problem-solving.Outstanding written and verbal communication skills, with the ability to present complex information clearly and concisely.Demonstrated expertise and extensive familiarity with various office software applications, including but not limited to Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, and other relevant tools.Excellent project management skills with a proven track record of driving projects from inception to completion.A proactive and creative mindset, consistently seeking new ideas, solutions, and approaches to drive innovation within the organization.