Job Description
What you'll be doingAnalyze and document existing business processes and identify opportunities for improvementGather and document business requirements from stakeholdersDesign and model new or optimized business processesCollaborate with cross-functional teams to implement process changesDevelop training materials and provide support for process changesMonitor and report on the performance of optimized business processesContinually seek ways to enhance efficiency and effectivenessWhat we're looking forBachelor's degree in industrial engineering2 years of BPO exposureStrong analytical and problem-solving skillsExcellent communication and interpersonal abilitiesFamiliarity with business process modelling techniques and toolsAbility to work collaboratively in a team environmentWillingness to learn and adapt to new technologies and methodologies
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