Business Systems Program Analyst

Title: Business Systems Programmer Analyst FLSA Status: ExemptDepartment: Information Technology Reports To: Manager, Business Systems Date Prepared: 11/19/2025General Summary:The Business Systems Programmer Analyst is responsible for creating effective technical solutions through the design, development, testing, implementation, and improvement of business system applications. Essential Duties and Responsibilities:Applications Support (35%) - Helpdesk support, end-user issue resolution and training, enhancement recommendations, configuration changes, user acceptance testing, documenting programing and systems changes, and updating SOPsSystems Analysis (20%) - design specifications and systems documentationProject Management (20%) - project planning, managing the project lifecycle, task and change management, action planning; leading cross-functional initiatives for the implementation, use and improvement of processes, procedures and softwareApplications Development (25%) – programming, documentation and maintenance of relational databases and other solutions; creates application front-ends and modifies existing applicationsQualifications:BS Degree in Information Technology or closely related field strongly preferredProven experience in all phases of software development or a mix of software development and application supportExperience with manufacturing related systems/software including ERP, (QAD Preferred); Warehouse Management, EDI, O2C, P2PExperience with Microsoft SQL Server, SQL Stored Procedures and Transact-SQLExperience with Analysis and Design of software solutions including system integrationsExperience with Progress OpenEdge 4GL programming language strongly preferredRelentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasksExcellent communication and collaboration skills with all levels of the organization Ability to follow written and/or verbal specifications precisely and be forthcoming with questions if anything is unclear Ability to share knowledge and teach others Passion for Information Technology and continuous learning“Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits,EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the typeof coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required bylaw; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.”“Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacyThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:• The California Fair Chance Act• Los Angeles City Fair Chance Ordinance• Los Angeles County Fair Chance Ordinance for Employers• San Francisco Fair Chance Ordinance”