Butler Administration Officer

Company DescriptionRaffles Hotels & Resorts is a world-renowned luxury hospitality brand, known for timeless elegance, legendary service, and unforgettable guest experiences. Each Raffles hotel is more than a destination — it is a story waiting to be discovered.At Raffles Istanbul, modern luxury meets the rich spirit of a city where continents connect. With effortless grace, contemporary design blends with traditional elegance, creating a unique sense of place that mirrors Istanbul’s vibrant energy and deep history.Perched above the Bosphorus, within the heart of Zorlu Center — Istanbul’s hub for art, fashion, and gastronomy — Raffles Istanbul offers sweeping views from the Black Sea to the Marmara Sea, embracing the shimmering waters and three iconic bridges between Europe and Asia. Here, every moment is transformed into an extraordinary memory, shaped by genuine warmth, sophistication, and heart.Joining Raffles means joining a brand with a rich history, a prestigious reputation, and limitless opportunities for growth. You will be part of a global family where your talents are recognized, your individuality celebrated, and your career supported. Discover your potential and craft a rewarding future with Raffles.At Raffles, this journey is guided by a clear philosophy:Start with Respect — Respect creates a foundation for positive relationships.Belonging follows — When people feel respected, they are more likely to feel they belong.This leads to Integrity — A sense of belonging inspires trust and a deep commitment to doing what’s right.Empowerment then becomes possible — With trust and integrity in place, people feel empowered to make decisions and take action.Finally, this journey brings us to Excellence — Empowerment fosters the motivation and confidence needed to achieve our highest standards.Job DescriptionWe are seeking a passionate professional with strong interpersonal skills and a commitment to excellence in luxury hospitality. The ideal candidate has experience in luxury hotel operations, knowledge of Opera and proficiency in Microsoft Office. Flexibility, problem-solving ability under pressure, and a team-oriented, proactive approach are essential for success in this role.QualificationsPassion for luxury hospitality and exceptional serviceStrong interpersonal and communication skillsAttention to detail and commitment to excellenceAbility to work as part of a diverse, dynamic teamPrevious experience in a luxury hotel environment is an assetA proactive, solution-oriented approachUniversity DegreeReception, PBX or/and Guest Relations knowledgeKnowledge of Opera Property Management SystemAbility to remain calm and effective under pressure, with excellent problem-solving skillsFlexible and adaptable to changing schedules, shifts, and guest needsStrong understanding of service standards and guest satisfaction metrics in luxury environmentProficiency in Microsoft Office programs (Excel, Word, PowerPoint, Outlook)Additional InformationPrivacy Notice for Job ApplicantsZorlu Yapı Yatırım Anonim Şirketi Zorlu Center Otelcilik Şubesi, located at Levazım Mah. Vadi Cad. Zorlu Center No:2 İç Kapı No: 170 Beşiktaş/İstanbul, acting as a data controller (the "Company" / "Zorlu"), places the utmost importance on the protection of your personal data.Accordingly, our Company processes the personal data of job applicants in full compliance with the provisions of the Personal Data Protection Law No. 6698 (the "Law" / "PDPL").For detailed information on how your personal data is processed, please refer to our Privacy Notice for Job Candidates.https://rafflesistanbul.guestservice.app/blank/153/51772