Call Center/Customer Support

Actionline is a Greek company specializing in end-to-end HR & Recruitment solutions since 2011. As a candidate, you gain access to projects across different industries and leading organizations, while our team actively supports your professional journey.We are currently seeking Customer Service Representatives on behalf of our client, a leading bank in Greece, to join their dynamic team.📌 Location: Athens 📍 Model: On-site 🗓️ Schedule: 5 days per week, Monday – Sunday 🕗 Shifts: 08:00–22:00 (rotational)🎯 Key ResponsibilitiesHandle inbound calls from existing customers, providing information and solutionsRecord customer interactions and update the Bank’s systemsGuide customers in using online banking servicesCollaborate with internal departments to resolve complex issuesDeliver excellent customer service and build long-term trust✅ RequirementsAvailability to work on rotating shifts (08:00–22:00)Strong communication and active listening skillsGood command of English and MS OfficePatience and ability to manage challenging situationsPrevious experience in customer service will be considered a plus🎁 What We OfferCompetitive salary: €1,050 gross for full-time (8 hours/day, 5 days/week)1–2 months of training in modern facilitiesEasily accessible workplace near Kallithea & Moschato stationsStable and supportive work environment within a leading banking organization📩 How to Apply Ready to take the next step in your career? Apply now! For more information, contact us at 4u@actionline.gr. 💡 For questions, reach out to our Recruiting team at 210 3637822.