Call Center Executive (International) - (For Tech Point BPO) - Job ID - 1424970

Tech Point BPO is looking for Call Center Executive (International)Job Description / ResponsibilityTime:10:00PM- 07:00AM07:00AM- 01:00PMJob ContextInternational Call Center, Customer ServiceNight shift & Day Shift Job Responsibilities:Manage large amounts of inbound calls in a timely mannerNo sales target.Follow communication “scripts” when handling different topicsHandle customer inquiries over the phoneManage and resolve customer complaintsProvide customers with product and service informationProcess orders, forms and applicationsIdentify and escalate priority issuesFollow up customer calls where necessarydocument all call information according to standard operating proceduresEducational RequirementsSkills Required: Fluent in English SpeakingJob LocationDhaka (Mohammadpur)