Call Center Representative

Company DescriptionAt CapiPlan, we believe that efficient management should be accessible to everyone, regardless of their experience level. Our mission is to simplify business operations through intuitive software solutions. Our innovative approach helps businesses streamline their processes and operate more effectively. We are dedicated to making advanced management tools available for all, ensuring that clients can focus on what truly matters—their core business.Role DescriptionThis is a full-time on-site role for a Call Center Representative, located in Islamabad. The Call Center Representative will be responsible for handling inbound and outbound calls, providing exceptional customer support, resolving customer queries, and ensuring customer satisfaction. Day-to-day tasks include maintaining accurate records, data entry, and aiding customers with their concerns promptly and effectively.QualificationsCustomer Service Representatives and Customer Support experienceStrong Interpersonal Skills and a focus on Customer SatisfactionComputer Literacy skillsExcellent communication skills in English languageProblem-solving abilities and a strong attention to detailA bachelor’s degree holderAbility to work in a fast-paced and dynamic environment