Campaign Data Operations Specialist

Job DescriptionJob Title: Campaign Data Operations SpecialistLocation: TunisOverview of Role:The Campaign Data Operations Specialist will be part of the Marketing Analytics & Insights Team. Our mission is to use Data & Advanced Analytics to support the Marketing teams globally. As part of the team, reporting to the Marketing Analytics Manager, you will collaborate with experienced Data Scientists and Data Analysts and make sure that Marketing Campaigns are successfully executed. Your role is to drive marketing effectiveness and efficiency through data-driven insights and optimization strategies.PRIMARY RESPONSIBILITIES: You assist and directly interact with marketing team with various related projects, including but not limited to direct mail campaign selections, adhoc analyses and more. You optimize marketing campaigns by leveraging machine learning models to target the right customers/prospects and maximize marketing campaigns ROI. You work closely with our Marketing managers and proactively make recommendations on the direct mail campaign selections. You constantly monitor machine learning models quality provided by Data Science team and always propose ideas on how to improve those models. You know our marketing data. You collaborate with Senior Marketing analysts on process improvement for their areas of responsibility to automate tasks and ensure greater accuracy. You document and maintain the Campaign Operations Specialist procedures and guidelines REQUIRED KNOWLEDGE/SKILLS/ABILITIES: A good level of the English language. High proficiency in Python programming. Other languages such as SQL server and Snowflake are a plus. Good proficiency in Excel Excellent analytical and problem-solving skills Attention to detail and a strong commitment to data accuracy and quality. Cross functional support (ad hoc) with Marketing agents Strong understanding of business needs Ability to work independently and collaboratively in a fast-paced environment, managing multiple projects and priorities. Good proficiency in writing & speaking the English language. Motivated and energetic at completing tasks and learning new tasks. Ability to meet deadlines. Knowledge of the reporting systems Looker is a plus Direct mail or Marketing experience is a plus. Familiarity with cloud computing platforms like AWS (optional) Our valuesAt Pens.com, we are guided by a set of core values that define our culture and approach to hiring:Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.About Pens.comPens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities across North America, Europe, Africa, and Asia.To learn more, visit: www.PENS.comPens.com is a National Pen and Cimpress brand (Nasdaq: CMPR).Pens.com is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.