Sales Coordinator

Canlan Sports is the largest private sector operator of recreational sports complexes in North America. The company's success in the recreation-entertainment & hospitality industry is attributed to a combination of innovative programming, service delivery leadership and world-class sports complexes. We understand our customers’ need for service excellence and are committed to it. Job SummaryThe Sales Coordinator is an inside sales professional who is passionate about selling the sports and recreational experience with a truly differentiated competitive advantage.

They are primarily responsible for uncovering additional sport surface sales and booking opportunities through effectively managing the complex's surface flow including contracts, spot rentals, public programs, third-party tournaments, and in-hours tournaments. This role supports the entire sales and community outreach process; from bringing awareness and promoting the complex’s products and services, to the introduction of the complex to the prospect, to maintaining ongoing communication throughout the ‘life-cycle’ of the customer.

AccountabilitiesBusiness Goals, Ongoing Planning and Work ManagementSales & Revenue Development Adhere to and supportThe Canlan Mission, Vision and Culture StatementsCanlan’s policies, procedures and best practicesThe Canlan SPORTS PromiseCorporate priorities Management and maintenance of the complexes operating systems, pertaining to Ice Contracts and Spot Rentals, Public Programs, Third-party tournaments, ASHL and In-house tournamentsAdministration and execution of all programing including but not limited to the following:

Developing and promoting Public programs, including PA Day and Stat Holiday programsManaging the equipment rental programDeveloping new 3rd party tournaments, spot rentals ice contracts opportunities Developing non-traditional rental opportunities such as commercial shoots, corporate events, etc. Retain all existing Contracts, In-House Tournaments and grow surface sales with targets provided by the Manager, Sales & Customer Care and General ManagerManaging the ice flow in the operating system (ASHL, Ice Contracts, Spot Rentals, Events, etc.

) Responsible for all contracts are duly signed (including payment terms) Managing payment plans for Ice contracts and other eventsConducting regular competitor analysis of like or similar services Other duties as assigned by the Manager, Sales and/or General Manager Under the guidance of and with the Manager, Sale:

Assist in the development and execution of a fully integrated direct sales strategy for the complex, ensuring a proactive and aggressive approach to revenue development, through Strategic Sales, and community outreach plansProvide assistance to the General Manager in the creation of the annual sports surface plan maximizing all opportunities for all in-house Products, Community Program Initiative, internal and external tournaments, contract holders and special event initiativesAssist in the discovery, development, and relationship-building opportunities within their market through contact, to create new customer revenue opportunities and maximize revenue from existing customersInput into the monthly and quarterly review process to analyze the effectiveness of the surface sales planWorking regular shifts as the Manager On DutyAssume responsibilities of the Community & Events Coordinator as needed (vacations, off days, etc.

)Team (Effective Work Group) Development and Customer Focus / RelationshipCustomer Focused, Customer RelationshipsUnder the leadership and direction of the Sales and Customer Care Manager and General Manager, ensure complex customers experience “best-in-class” experience, customer care and overall satisfactionProvide assistance in ensuring contract customer relationships at complex level from an initial single point of contact responsibility through ongoing relationship development for the purpose of revenue maximization and long term business sustainabilityUnder the leadership of the Sales Manager, be responsible for the creation and execution of in-house tournament initiatives and acts as in house point of contact for all 3rd party eventsDecision Making and ResultsManage Financial Accountability And Administrative RequirementsUnder the direction of the Sales Manager, provide assistance in the management of the signed contracts, and accounts receivable process as it relates to the contract salesProvide assistance in regular reporting requirements providing complex performance to plan and providing strategic recommendations and/or analysis to meet and exceed planOther duties as assigned by the Sales Manager.

Strategic Relationships and Managing ConflictsUnder the direction of the Sales Manager provide support and assistance to our League & Program departments, including but not limited to sport surfaces, food & beverage (on a collaborative basis) and sports stores (where applicable) to ensure complex goals are achievedIf you are interested in this role and becoming part of the Canlan team, please apply online. NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer.

Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial, and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices