Technical Assistant

Job Title: PMO Technical AssistantSince 1967, the client has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,500 employees, and some 50locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless client’s experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion. Position Summary:

Client are passionate about delivering excellence in business aviation services worldwide. We are dedicated to delivering exceptional aviation services with a focus on quality, safety, and customer satisfaction. We are looking for a motivated and dynamic Technical Assistant to join our team of Project Managers Office in Geneva, who will oversee maintenance work packages and coordinate with internal stakeholders to ensure quality delivery on time. If you thrive in a fast-paced and collaborative environment, this opportunity is for you.

Your roleMaintenance work packages administrationEfficiently review, scan, and repackage work packages, ensuring they meet the client's high-quality standards, and transfer them to shipping team for timely processing and shipment. Monitor internal Turn Around Time and ensure that it's sticks or exceed objectives determined annually, define and coordinate corrective action when required. Send scanned maintenance package to CMP/CAMP analyst and customer's Continuing Airworthiness Management Office. Aftermarket support to customer and project managerEstablish clear communication with customers post-shipment, providing updates on delivery progress. Address and coordinate any work packages adjustments requested by customers or Project Managers.

Technical and administrative assistance to project manager teamsMaintain up-to-date records of rejected aircraft slots. Handle the creation of Sales Force projects for “Drop-In” requestsProvide administrative support to Project Managers for customer requests ensuring smooth operations and efficient follow-up. Manage office supplies for the PMO and Technical Assistant team. Process improvement and optimizationActively contribute to continuous improvement by identifying opportunities and implementing actions to increase efficiency, streamline processes and improve customer satisfaction. Your profileAt least 3 years of experience in a similar technical administrative position. Technical knowledge of aviation would be an asset.

Strong ability to thrive in a fast-moving environment with ever-changing priorities. Excellent communication and interpersonal skills. Strong organizational abilities and the capacity to manage multiple projects simultaneously. A proactive attitude with excellent initiative and the ability to work independently. A team-oriented mindset, with the flexibility to adapt to different situations. Calmness under pressure and the ability. Proficiency in MS Office; familiarity with SAP is a plus. Fluency in English (French is an asset).

If you are interested in a multicultural, challenging and innovative working environment and your profile matches our requirements, we are looking forward to receiving your online application in English.