Job SummaryWe’re seeking an IT Application Manager to join our team, supporting the implementation and management of new IT services while actively contributing to modern business and technology innovations. Tasks And ResponsibilitiesSupport of IT services for Raiffeisen banks within the CEE/SEE region (ITSM lifecycle);Participation in business and technological projects for our clients;Management of IT environments in terms of availability, for internal use or for banks;Proactive approach in the area of innovation, especially in automation;Communication with stakeholder technical teams, partners, and banks;Adherence to ITSM processes in line with our quality standards.
Job SpecificationsBachelor University degree in computer science or in a related discipline;Minimum 3 years of experience in IT Service Management;Good knowledge of banking products and business processes and strong willingness to deepen this knowledge is an advantage;High level of customer-centricity and ability to build strong interpersonal relations with people from diverse backgrounds;Strong analytical and logical thinking;Proficiency in hard skills such as UNIX and SQL a must;Ability to work effectively in a team;Interest in IT technologies and innovation;Willingness to learn continuously;Participation in on-call duties and scheduled activities;Exceptional written and verbal communication skills in English.
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