Case Worker (Band 4 / HEO)

Aberdeen, Ashford (Kent), Basingstoke, Birmingham, Bootle, Bristol, Buxton, Cardiff, Carlisle, Carmarthen, Chelmsford, Crewe, Edinburgh, Glasgow, Inverness, Leeds, Milton Keynes, Newcastle-upon-Tyne, Norwich, Nottingham, Oxted, Plymouth, Sheffield, Wrexham, YorkJob SummaryThe Remediation Enforcement Unit (REU) is being set up as a result of the Deputy Prime Minister asking BSR to lead efforts to remediate all Higher-Risk Buildings (HRBs) by 2029. The REU will be a new unit sitting within Building Safety Division Operations and it will administer, enforce and drive accountable persons (APs) to remediate all HRBs with combustible cladding, in particular those with ACM and HPL. The REU will be responsible for identifying eligible buildings using data from HSE, MHCLG and partners. Buildings will be grouped by AP and action targeted on those without remediation action plans first.Case Workers will have a key role in the new unit and will be responsible for reviewing and responding appropriately to remediation action plans for HRBs with combustible cladding, including any required enforcement activity. This important role will also be responsible for monitoring progress against remediation action plans, working with Government funding schemes and other regulators until remediation is complete.Part-time working hours are available for this role. We can accept part time applicants who can commit to working a minimum of 30 hours per week.Job DescriptionThe government announced on 30 June 2025 that the Building Safety Regulator (BSR) is to become an Executive Agency of Ministry for Housing, Communities, and Local Government (MHCLG) and will be moved out of HSE. This is the natural next step in the development of the regulator and was always a likely outcome once BSR was established.Any successful candidates recruited to this vacancy will initially be onboarded to HSE, with a move to the new Executive Agency to be undertaken in due course.As a Case Worker, you will make effective recommendations to ensure compliance, based on the analysis of information as well as assessing compliance against regulatory requirements and standards. And important part of your role will be managing a caseload working within tight timescales to monitor progress against remediation action plans and recommend proportionate actions including enforcement, ensuring you are keeping records updated with activities undertaken including updates from Government funding schemes and other regulators.Key Responsibilities Will Include:Proactive contact with accountable persons (APs) to monitor, discuss and expedite the submission of remediation actions plans and fire risk assessments within agreed timescales and in line with the legislative requirements under the Building Safety Act 2022.Review and assessment of remediation action plans against recommendations in fire risk assessments, considering guidance and benchmarks to guide your activities.Continuous monitoring of action plans to ensure completion of remediation including any required enforcement activity, which will involve regular and proactive contact with accountable persons via phone, email and post.Communicate effectively at all levels to gather information and provide advice, and escalate concerns and issues within and outside of the remediation enforcement unit.Manage your caseload and deliver activities against operating procedures.Share information with other regulatory authorities and Government funding schemes.Please note that this is not an exhaustive list of duties.TravelYou will be required to travel to other HSE Hubs for Team Meetings and Activities, as business requires.The government announced on 30 June 2025 that the Building Safety Regulator (BSR) is to become an Executive Agency of Ministry for Housing, Communities, and Local Government (MHCLG) and will be moved out of HSE. This is the natural next step in the development of the regulator and was always a likely outcome once BSR was established.Any successful candidates recruited to this vacancy will initially be onboarded to HSE, with a move to the new Executive Agency to be undertaken in due course.As a Case Worker, you will make effective recommendations to ensure compliance, based on the analysis of information as well as assessing compliance against regulatory requirements and standards. And important part of your role will be managing a caseload working within tight timescales to monitor progress against remediation action plans and recommend proportionate actions including enforcement, ensuring you are keeping records updated with activities undertaken including updates from Government funding schemes and other regulators.Key Responsibilities Will Include:Proactive contact with accountable persons (APs) to monitor, discuss and expedite the submission of remediation actions plans and fire risk assessments within agreed timescales and in line with the legislative requirements under the Building Safety Act 2022.Review and assessment of remediation action plans against recommendations in fire risk assessments, considering guidance and benchmarks to guide your activities.Continuous monitoring of action plans to ensure completion of remediation including any required enforcement activity, which will involve regular and proactive contact with accountable persons via phone, email and post.Communicate effectively at all levels to gather information and provide advice, and escalate concerns and issues within and outside of the remediation enforcement unit.Manage your caseload and deliver activities against operating procedures.Share information with other regulatory authorities and Government funding schemes.Please note that this is not an exhaustive list of duties.TravelYou will be required to travel to other HSE Hubs for Team Meetings and Activities, as business requires.Person specificationBSR oversees changes to the safety and performance of all buildings and raise industry professional standards year after year, working with residents and industry to make sure everybody has a voice in achieving this goal. Essential Skills And Criteria:You will have:Demonstrable experience of assessing compliance to make evidence based recommendations against relevant frameworks and legislative standards.Proven experience of effective and clear written and oral communication skills with a wide range of stakeholders, including the ability to convey complex information appropriately.Proven organisational skills, including managing competing priorities to meet agreed deadlines and within regulatory standardsExperience of working collaboratively to achieve common goals, deliver effective outcomes, and share knowledge and best practice with colleagues.QualificationsA level 5 qualification or equivalent experience in any of the following:Regulatory compliance, fire safety, health & safety, building or facilities design, planning, construction or management.BehavioursWe'll assess you against these behaviours during the selection process:Making Effective DecisionsCommunicating and InfluencingDelivering at PaceAlongside your salary of £36,235, Health and Safety Executive contributes £10,497 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Learning and development tailored to your roleAn environment with flexible working optionsA culture encouraging inclusion and diversityWe invest in our people with;Competitive rates of payAccess to the highly competitive Civil Service Pension Scheme to which HSE contribute 28.97%, far more than in the private sectorFamily friendly policies and working hours to help balance your home life and careerCarer friendly policies to help create a supportive working culture25 days annual holiday increasing to 30 days after 5 years' service, plus bank holidays and 1-day Civil Service privilege leaveParental leave benefitsAs a member of HSE you will gain access to a wide range of fantastic benefits that you can take advantage of such as the Cycle to Work Scheme, E-Gift Cards and Vouchers via our partner EdenRed.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Ability and Experience.Application InformationUpon submitting your short application form, you will be invited to complete a Civil Service Work Strengths Test.Please complete the online tests as soon as possible, within 24-48 hours is recommended, to allow time to complete your full application. If you successfully pass the test, you will then be invited to complete the final stage of your application.You must complete the online tests and your full application form by Midday on 10th November. If you fail to complete the online test and full application form before the deadline, your application will be withdrawn.Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.Once you have successfully completed your test, you will be invited to complete the following as part of your application:A CV that displays your career history, skills, experience and qualifications aligned to the Essential Skills and Criteria detailed in the advert.Personal Statement of no more than 500 words demonstrating how you meet the Essential Skills and Criteria in the advert. Application GuidancePlease access the following link for guidance on how to apply and how to complete a Personal Statement: https://www.civil-service-careers.gov.uk/how-to-apply/Sift InformationThe sift is due to take place the week commencing 10th November 2025 . You will be assessed on your CV and Personal Statement.IMPORTANT - Please be advised that the sift will be conducted on a knock-out basis. An initial sift will be conducted on the Personal Statement. Candidates who successfully meet the benchmark for the Personal Statement will then be progressed to the full sift in which the CV will be scored. If you do not meet the benchmark for the Personal Statement, you will not receive a score for your CV.Interview InformationThe interviews are due to be held during the week commencing 24th November 2025. You will be assessed on the Behaviours listed in the advert.Please note the sift and interview dates could be subject to change due to panel availability.In the event of a high number of applications that pass the interview standard, we will assess on the lead behaviour Making Effective Decisions. The Lead behaviour will also be used in the event of a tie-breaker.AI Tools & PlatformsArtificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.Sponsorship This role is not open to application from those who will require sponsorship under the points-based system. Should you apply for this role and require sponsorship your application will be rejected, and any provisional offers of employment will be withdrawn.Further InformationPlease note that a Reserve List will be held for the period of up to 12 months. There is no guarantee you will be offered a role from our reserve lists, so if you see a vacancy on Civil Service Jobs that you are interested in, we recommend you apply.HSE reserve the right to conduct additional checks, including Google and social media checks, when recruiting candidates into a role within HSE. These checks will be carried out in line with the Civil Service Commission Principles and, if used all candidates will be subject to these additional checks.From 23rd June 2025, if you are successful at interview, as part of your pre-employment checks, HSE’s Recruitment Team are required to check your details against the Internal Fraud Hub (IFH), using your personal details – name, NINO, and date of birth. If you are included on the database, you will be refused employment. If you believe that there has been an error in the inclusion of your data and wish to make an appeal, please contact the CO email box internal.fraud@cabinetoffice.gov.uk .Details of the types of internal fraud/dishonesty covered by this process are defined by the Cabinet Office and can be found here Internal Fraud Register privacy notice - GOV.UKExisting Civil Servants and applicants from accredited NDPBs are eligible to apply but will only be considered on loan basis (Civil Servants) or secondment (accredited NDPBs). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.Furthermore, existing Civil Servants must gain written approval from their Line Manager prior to applying for this campaign. At the point of offer, you will be asked to provide this evidence. Offers will be revoked if the appropriate approvals cannot be produced when requested.It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful in their application. For a summary of HSE terms and conditions as part of Civil Service Reform, please see the attached HSE Terms and Conditions document.Progression through pay ranges is subject to annual pay awards as permitted within annual Civil Service pay remit guidance and negotiations with Trade Unions.If, during the application or interview process, you require any assistance due to a disability or a medical condition, please contact us at the email address below to discuss how we can support you. For example, if you have a disability, and you need an application form in an alternative format or you would like to know more about our recruitment process, please contact: HR.Resourcing-Team@hse.gov.ukIf successful in securing your role, HSE can provide suitable workplace adjustments to support you throughout your career with HSE.Any move to HSE from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility herePlease note, if you are a current civil servant and you are currently undergoing any of the following formal actions your application will not be progressed any further;Formal discipline action, any formal action regarding attendance, poor performance or any restriction of duties as a result of disciplinary action.Feedback will only be provided if you attend an interview or assessment.This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Ability and Experience.SecuritySuccessful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis Job Is Broadly Open To The Following Groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob Contact :Name : buildingsafetyresourcing@hse.gov.ukEmail : buildingsafetyresourcing@hse.gov.ukRecruitment teamEmail : HR.Resourcing-Team@hse.gov.ukFurther informationIf you believe that Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition have not been met, you can raise a complaint by emailing: HR.Resourcing-Team@hse.gov.uk or by writing to HSE at the following address:HR Resourcing Team, 2.3 Redgrave Court, Merton Road, Bootle, Merseyside, L20 7HS. If You Are Not Satisfied With The Response You Receive From The Department, You Can Contact Civil Service Commissioners:https://civilservicecommission.independent.gov.uk/code/civilservicecodecomplaints/