Cash Cage Associate

Job DescriptionAPPLICATION DEADLINE: OCTOBER 24, 2025What is the opportunity?As a Cash Cage Associate you are responsible for delivering exceptional client experience by meeting client’s extensive everyday banking transaction needs, with a primary focus on moderately complex transactional and ancillary services.What will you do?You demonstrate excellence and accountability in cash/operations/risk by taking the appropriate action to minimize client impact and unit losses, ensuring concerns are escalated with urgency, while balancing client experienceYou are a RBC digital ambassador. You use, educate and demonstrate to our clients and employees, RBC’s RBC’s Multi-channel & Digital solutionsYou are an advocate for digital transformation and support branch leadership by being a role model to employeesYou know your capabilities, are open to coaching, feedback, new ideas and stand ready to adapt, learn and innovate to deliver at minimum, High PerformanceYou are an RBC ambassador to your family, friends and communities we serveWhat do you need to succeed?Must-haveMinimum of 5 CXC passes (Grades 1, 2 or 3) inclusive of Mathematics and EnglishA minimum of one year of client service; preferably 2-3 years in one positionIndustry experience in financial services, retail, hospitality, travel etc.Client service orientation, driven to help clients meet needs or resolve problems with a friendly outgoing personalityTeam player, driven to ensure that the whole RBC team is successful in meeting client needsStrong inclination to listen first, respond second; ensure client needs are accurately understood and an appropriate response providedStrong organizational skills; the ability to handle cash, compile facts, figures and files in an orderly fashionWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableA world-class training program in financial servicesExcellent career development and access to a variety of job opportunities across business and geographiesLeaders who support your development through coaching and managing opportunitiesWork in a dynamic, collaborative, progressive, and high-performing teamJob SkillsAdaptability, Communication, Customer Service, Decision Making, Detail-Oriented, Operational Delivery, Time ManagementAdditional Job DetailsAddress:24 SHEDDEN ROAD:GEORGE TOWNCity:George TownCountry:Cayman IslandsWork hours/week:37.5Employment Type:Full timePlatform:PERSONAL & COMMERCIAL BANKINGJob Type:RegularPay Type:SalariedPosted Date:2025-10-10Application Deadline:2025-10-25Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com