Catering Team Leader - Royal Gwent Hospital

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL abb.vacancyrequests@wales.nhs.ukIf you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.Aneurin Bevan University Health Board support flexible working.Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment processJob OverviewAre you a passionate and motivated individual with experience in the catering industry? Do you have what it takes to lead a team and deliver exceptional food service? We are currently looking for a Catering Team Leader to join our Facilities Team. This position will be based at Royal Gwent Hospital in Newport, you will also be required to support other sites within the Health Board.The Catering Team Leader will support the Facilities Management team to deliver a safe, high quality, cost effective and efficient service consistently for patients, staff and visitors within Aneurin Bevan University Health Board. The Catering Team Leader is responsible for the effective day to day safe operation of the food production/delivery & staffing for catering services within hospital kitchens and restaurants for specific hospital sites.Main duties of the jobLead and supervise catering staff, ensuring tasks are completed to agreed standards.Oversee safe preparation, cooking, and dispatch of meals.Ensure compliance with HACCP, food safety, and hygiene regulations.Monitor food quality, portion control, and presentation.Manage stock levels, ordering, and rotation.Conduct audits and support internal/external inspections.Handle complaints and special dietary requests with professionalism.Maintain accurate records and use digital systems for service delivery.Support staff training and development, fostering a positive team culture.The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.Working for our organisationAneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.Qualifications And KnowledgeEssential criteriaIn possession of: Maths & English GCSE A-C grade or equivalentProfessional Cooking City & Guilds 7061 & 7062, 6100 or 7100 NVQ level 3 or aboveFood Hygiene & Safety Level 3Food Allergen AwarenessILM Level 3 Management qualification or equivalent qualificationKnowledge of full range of work procedures, practices and equipment for a catering service, including advanced food hygiene processes; vocationalKnowledge acquired through training and or experience to Diploma equivalent level in topics such as special diets, health and safety, managementIn depth knowledge of HACCP proceduresKnowledge of COSHH regulationsManual Handling CertificateDesirable criteriaBTEC or HND in professional cookeryCertificate in Health & Safety e.g. IOSHFood Hygiene & Safety Level 4Allergen Level 3HACCP Level 3ExperienceEssential criteriaPrevious experience working in a large-scale catering operation Experience in training of staffKnowledge of procedures and protocols used in the cateringExperience of working in customer service roleExperience of keeping accurate and precise recordsDesirable criteriaPrevious experience working in a hospital catering settingDay to day supervision of a kitchen team, including staff meetingsPrevious supervisory experience for multiple team membersTo be conversant with Food Safety Law and NHS Food & Hydration StandardsHACCP experience including understanding of corrective and preventative action.Knowledgeable about allergens and cultural needs including for example gluten free, low fat, halal, vegetarian, vegan dietSkills and AttributesEssential criteriaAbility to work with both management and supervisory teams and make recommendations for service improvements and take these forwardOrganisational skills in delivering a quality food service to patients, staff and visitorsKnowledge of working in multi-disciplinary environmentsUnderstanding of Food Safety and FSA guidanceProficient IT skillsAble to work under pressure and to deadlinesFlexible approach to workingCommitment to personal developmentAbility to motivate self, staff and teamsAbility to lead by exampleExcellent communication skills (written, verbal and electronically)Able to deal with staff & customers sensitively and diplomaticFollow and implement HACCP policies and proceduresFollow & implement standard recipesIssue work instructions to staffAbility to prioritise own tasks and that of the teamSelf-motivatedHave a flexible approach to changes in workload/duties/prioritiesPromote the Catering ServicesAbility to travel between sitesAble to work to a high standardAct in a polite & respectful mannerAware of security and confidentialityDesirable criteriaWelsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh