Client Advisor

ARMANI EXCHANGE - REGENT STREET - CLIENT ADVISOR 40 HOURSAbout Us: Join our dynamic team at AX Regent Street, our flagship store, where luxury meets innovation. As a global leader in fashion retail, we are dedicated to providing exceptional customer experiences and driving sales through innovation and creativity.Role Overview: As a Client Advisor you will be responsible for providing exceptional customer service, building strong customer relationships, and achieving sales targets. You will represent the company and our products. You will work closely with customers to understand their needs, provide detailed product knowledge, offer solutions that meet or exceed their expectations and provide a positive shopping experience.Join our dynamic team at Armani Exchange and embark on a rewarding career journey where your contributions are valued and recognised. Apply now to become a vital part of our sales team!Responsibilities: To be aware of personal targets, including KPIs and support the management team in consistently achieving department and store targets using company tools such as Staff training, product knowledge, and daily floor plannerTo understand and put into practice the training given via the company Logbook and maximise sales by greeting clients and introducing additional and alternative salesTo create and maintain an environment in the store conducive to generating sales and maintaining high energy levelsCultivate and maintain client relationships to drive and deliver sales and increase client retentionTo actively participate in any training sessions and undertake any training proposed by the company, internal or externalTo acquire visual merchandising and display knowledge and assist in display activities when required to maintain high store standardsRequirementsEnthusiastic and personable with excellent communication and interpersonal skillsAbility to work in a fast-paced environment and handle multiple tasks simultaneouslyPositive attitude, self-motivated, and goal-orientedAbility to work independently and as part of a teamPrevious sales or customer service experience preferredStrong product knowledge and ability to learn about new products quicklyNumerical ability and to handle cash transactions accuratelyBenefitsCompetitive salary and bonus opportunitiesGenerous employee discount on all Giorgio Armani productsEmployee Assistance Program (EAP) - providing discounted access to medical and mental health support servicesExciting career development opportunities within a global luxury fashion brandVibrant and inclusive work environment that fosters creativity and personal growthAs an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.