Channel Operations and Performance Specialist – Industrials, Installers and Distribution

Join SOMFY and Shape the Future of Energy-Efficient, Smart, and Sustainable LivingAt SOMFY, we are committed to transforming how people live, work, and interact with their homes and buildings. As a global leader in automated control systems – specializing in motorized solutions for blinds, shutters, awnings – we develop innovative, sustainable, and energy-efficient technologies that enhance thermal health, visual comfort, and reduce overall energy consumption.With over 50 years of innovation and a presence in more than 60 countries, SOMFY is a family-owned French company with a long-term vision and deep industrial expertise. In Poland, we operate a strategic manufacturing site in Niepołomice, supporting both local and international markets. Poland is a key country for SOMFY’s growth, innovation, and sustainability leadership.Job DescriptionWe are looking for a Channel Operations and Performance Specialist – Industrials, Installers and Distribution to support the Regional Channel Manager B2B & Installer Eastern Europe in driving operational excellence and business growth across Eastern Europe.In this role, you will analyze performance data, coordinate initiatives, and ensure the consistent execution of partnership programs and sales activities across both B2B and Installer channels. You’ll work closely with Sales, Marketing, Finance, and Customer Service teams to enhance collaboration, improve tools and processes, and support data-driven decision-making.Your main responsibilities will include:Analyzing sales and performance data across B2B and Installer channels and identifying improvement areasCreating and maintaining dashboards, reports, and analytical materials (Salesforce, Power BI, Excel, PowerPoint)Ensuring proper implementation and follow-up of partnership programs, identifying gaps and proposing improvementsSupporting the Channel Manager in planning, coordinating, and tracking sales initiatives across the regionFacilitating cross-department collaboration with Sales, Marketing, Finance, and Customer Service teamsDeveloping and updating working instructions, guidelines, and best practices for sales teamsSupporting coherence of marketing and sales activation campaigns (push/pull)Participating in projects related to CRM usage, process improvement, and tool optimizationOrganizing community meetings, trainings, and best-practice exchanges across the region.QualificationsEducation & ExperienceBachelor’s degree in Business, Economics, Marketing, or a related field (Master’s preferred)Minimum 3 years of experience in sales operations, commercial support, or business analysis rolesProven experience in a coordination or business support position within a commercial organizationSkills & CompetenciesStrong analytical and data-interpretation skills with the ability to draw actionable insightsExcellent organizational and multitasking abilitiesProcess-oriented mindset with a “helicopter view” and attention to detailProficiency in Salesforce, Power BI, Excel, and PowerPointUnderstanding of multi-channel business dynamics and sales processesStrong communication and stakeholder-management skillsSelf-driven and comfortable working independently while managing multiple prioritiesFluent in English (written and spoken); knowledge of an additional Eastern European language is an advantageAdditional InformationWhy Join SOMFY?At SOMFY, we believe in creating value that goes beyond business. We invest in people, innovation, and sustainability – helping build smarter, healthier, and more energy-efficient buildings for everyone. When you join us, you’ll:Be part of a purpose-driven company with a long-term vision.Have the autonomy to shape strategy and influence change.Work in an international, collaborative, and forward-thinking environment.Contribute to meaningful projects that make a real difference in people’s lives and the planet’s future.We offer:Competitive salary tailored to your experience, along with an annual performance-based bonus.Comprehensive benefits package, including private medical care, meal cards, and other well-being perks.Hybrid work model with 2 remote days each week.Opportunities for continuous development, career advancement, and personal growth.The protection of our candidates’ personal data is a commitment of Somfy Group. We therefore ask any candidate to submit their application to us exclusively via our secure system, and not by email or postal.