Chief Administrative Officer (CAO)

Role & responsibilitiesChief Administrative Officer (CAO)Venus Remedies LimitedPurpose & Vision AlignmentThe Chief Administrative Officer serves as the administrative visionary of Venus Remedies,transforming our operational backbone from functional execution to strategic enablement. As the architect of our administrative excellence across seven critical departments, you will cultivate an ecosystem where every administrative touch point reflects our commitment to leaving a positive footprint on human health creating an institution that transcends the mortal being through exceptional operational experiences.Our Administrative Reality Venus Remedies operates a complex multi-unit ecosystem spanning Panchkula, Baddi, TVC, Dappar,and future facilities, with administrative operations touching every aspect of our organizational life serving our current team of 1300+ people, growing rapidly toward 2000+ team members. From maintaining pharmaceutical-grade cleanliness standards to orchestrating international travel logistics, from ensuring security protocols across all facilities to creating beautiful, welcoming environments our administrative functions form the invisible foundation that enables our mission-critical pharmaceutical operations for over 1000+ people who depend on seamless administrative excellence daily.The Opportunity This role offers the unique opportunity to architect the administrative future of a rapidly growing global pharmaceutical leader while joining our elite Navratna leadership team. You will:Orchestrate Excellence: Transform seven distinct departments (Administration, Security,Hospitality, Housekeeping, Horticulture, DOTC, and Transport) into an integrated ecosystem ofoperational excellence.Scale with Impact: Lead administrative operations for our current 1300+ team members whilebuilding systems to seamlessly scale to 2000+ people and beyond—your systems will touch thedaily experience of over 1000+ people who depend on administrative excellenceLead Transformation: Guide our journey from experience-based to systems-based administrativeoperations while maintaining the personal touch that defines Venus culture Drive Innovation: Implement digital transformation initiatives including fixed assets management,QR coding systems, and cross-departmental coordination platforms that enhance efficiency while preserving our human-centric approach.Administration DepartmentInfrastructure Management: Complete oversight of furniture, equipment, seating arrangements,and facility optimization across all unitsFixed Assets Management: QR coding, tracking, and software-based management of alladministrative fixed assets including furniture and equipmentMaterial Management: Scrap disposal, recycling coordination, vendor management for materialmovement. Facility Operations: Maintenance of all premises, plant garment management, cleaning andtailoring servicesCultural Integration: Temple facility management, event organization (Annual Raising Day,festivals, cultural celebrations)Meeting Infrastructure: Conference room management, booking systems, and meeting supportservicesSecurity DepartmentPersonnel Management: Leadership of 20-25+ security professionals, primarily ex-militarypersonnel across all facilitiesAccess Control: Material and personnel entry/exit logging, software-based gate entry systemsEmergency Preparedness: Fire safety, emergency response protocols, security drill coordinationSurveillance Operations: Security camera systems management and monitoringCompliance Support: Material movement tracking, safety protocol enforcementHospitality DepartmentFood Services: Annapurna canteen operations serving 700-800+ people daily across units,scaling toward 1000+ daily meals as we grow to 2000+ team membersCulinary Excellence: In-house chef operations, menu planning, North Indian cuisine specialization Facility Management: Guest house (Aashiana) operations, management dining rooms, stafffacilities.Housekeeping Department"Swachh Venus" Initiative: Implementation of extreme cleanliness standards aligned withpharmaceutical requirementsMulti-Unit Operations: Housekeeping across all facilities, including management residencesEquipment Management: Cleaning equipment inventory, maintenance, and optimizationStandard Setting: Achievement of "not even one dust particle" cleanliness standardsProfessional Services: Confidential housekeeping services at management residencesHorticulture DepartmentIndoor Environment: Office plant management, maintenance, fertilization, and replacementSpecial Projects: Auditor tree repository maintenance, guest tree planting coordinationLandscaping: Lawn area management, nursery operations, plant procurementEquipment & Materials: Gardening equipment, fertilizers, maintenance tools managementDepartment of Travel Concierge (DOTC)Domestic Travel: Inter-state and local travel coordination, taxi rentals, transportation logisticsInternational Operations: Flight bookings, hotel reservations, visa processing, itinerarymanagementCost Optimization: Centralized booking systems, cost-saving initiatives, vendor negotiationsExecutive Support: Management travel coordination, conference arrangements, audit travelSystem Management: Travel dashboards, reporting systems, booking portalsTransport DepartmentVehicle Operations: Management and staff transportation, material movement, inter-unit logisticsMaintenance Coordination: Preventive maintenance, timely servicing, vehicle health monitoring Professional Development: Driver training programs, professional conduct standards, safetyprotocolsResource Optimization: Efficient scheduling, route optimization, cost-effective fleet utilizationEvent Support: Airport pickups, special event transportation, external vendor coordination during, high-load periods,Leadership Impact Expectations, Strategic ElevationTransform administrative functions from cost centers to strategic enablers of organizationalexcellence,Develop integrated systems that create seamless administrative experiences across all Venus touchpoints.Achieve and maintain pharmaceutical-grade standards across all administrative functionsImplement "Swachh Venus" initiative to establish industry-leading cleanliness benchmarksDevelop self-starting capabilities across all six departments while maintaining guidance and quality control Create scalable systems that anticipate growth requirements for new facilities and operations Integration & Collaboration Coordinate seamlessly with Corporate Regulatory Affairs (CRA) for compliance requirements Partner with Commercial Department for vendor management and procurement optimization Collaborate with Plant Operations to ensure administrative support aligns with manufacturing needs Work with other Navratna leaders to ensure administrative functions enable strategic initiatives Innovation & TechnologyImplement digital transformation initiatives that enhance administrative efficiencyDevelop automated systems for booking, scheduling, and resource managementTeam Development & CultureTransform department teams from guidance-dependent to self-starting operationsImplement professional development programs, particularly for transport and security teamsCreate career development pathways within administrative functionsFoster collaborative culture across six departments while maintaining functional excellenceDecision-Making Authority.Policy development authority for administrative procedures, with alignment to Venus valuesEmergency response authority for facility-related incidents and administrative crises.Near-Term (1-2 Years)Implementation of integrated administrative systems across all seven departmentsAchievement of "not even one dust particle" cleanliness standards organization-wideDevelopment of self-starting capabilities in Administration, Security, and Hospitality teamsStandardization of processes across all units with appropriate local flexibilityImplementation of digital systems for travel, booking, and administrative managementMedium-Term (2-3 Years)Establishment of administrative cost optimization benchmarks and achievement targets Implementation of predictive maintenance systems for all administrative equipment and facilities Development of scalable administrative frameworks for new facility integrationCreation of administrative innovation initiatives that enhance operational efficiencyAchievement of industry-leading standards in hospitality and facility managementLong-Term (3-5 Years)Position Venus Remedies as pharmaceutical industry benchmark for administrative excellenceDevelopment of administrative systems capable of supporting 100+ country operationsCreation of a learning organization where administrative teams continuously evolve capabilitiesImplementation of sustainable administrative practices aligned with global expectationsEstablishment of administrative functions as competitive advantage in pharmaceutical industryBeyond Traditional MetricsExperience & KnowledgeMinimum 20+ years of experience in multi-unit administrative leadership roles, preferably inpharmaceutical, healthcare, or regulated manufacturing environmentsEducational qualifications: Bachelor's degree + MBA in Operations/Administration or equivalentexecutive leadership program.