Chief Information Officer

  9PAY JOINT STOCK COMPANY Headquarters: 34 Nguyen Khanh Toan Street, Hanoi, VietnamOffice: 19 To Huu, Thanh Xuan, HanoiWebsite: https://9pay.vn/enCOMPANY INTRODUCTION9Pay is a Fintech company providing comprehensive digital payment solutions for individuals and businesses, operating not only in Vietnam but also expanding into international markets. With the goal of becoming a leading financial technology company, 9Pay continuously innovates to enhance the payment experience and help businesses optimize operational efficiency.The main products and services of 9Pay include:✅Electronic Payment Gateway (Payment Gateway) – Connecting businesses with a modern, multi-method payment system.✅E-Wallet – A fast and convenient payment method for both individuals and businesses.✅Collection & Disbursement Services – Automating cash flow to help businesses operate more efficiently.✅Cross-border Payment Solutions – Supporting international transactions and expanding business markets.✅TingTing Solution – A comprehensive payment and financial platform empowering merchants in every step of their business operations.9Pay is one of the payment intermediaries licensed by the State Bank of Vietnam, ensuring legal compliance and safety in all operations. With a solid technological platform and a diverse payment ecosystem, we are constantly improving service quality, expanding connectivity, and promoting the development of the digital economy.By joining 9Pay, you will work alongside a team of top financial and technology experts, contributing to the creation of advanced payment solutions, opening up development opportunities, and creating sustainable value for millions of users.JOB OPENINGSWe are currently looking for talented individuals to join our team in various roles. Below are the available positions:Position: Chief Information Officer  - Location: HanoiJOB PURPOSELead and execute 9Pay’s enterprise information and technology strategy, ensuring that all IT systems, data platforms, and infrastructure effectively support the company’s fintech operations, regulatory compliance, and business growth. Oversee the governance, security, and scalability of internal and customer-facing systems — including payment processing platforms, data centers, cloud environments, and enterprise applications. Drive operational excellence, data integrity, and digital transformation across all departments. Build and lead a high-performing IT and cybersecurity team that ensures reliable, secure, and compliant operations in alignment with business strategy and regulatory standardsKEY RESPONSIBILITIESDevelop and execute 9Pay’s Technology & Digital Strategy, aligning technology initiatives with business growth, customer experience, and regulatory compliance.Champion enterprise-wide digital transformation, driving automation, AI adoption, and data-driven decision-making to enhance operational efficiency and innovation.Provide strategic oversight of IT infrastructure, applications, and platforms ensuring scalability, security, and business continuity.Shape and govern data strategy, ensuring data integrity, availability, and analytics capabilities that empower business insight.Lead information security, cyber resilience, and compliance frameworks aligned with SBV regulations, PCI DSS, ISO/IEC 27001, and Vietnamese data privacy laws.Collaborate with the CEO, CTO, CFO, and other senior leaders to ensure technology investments deliver measurable business outcomes and return on investment.Establish strong IT governance, risk management, and policy frameworks to safeguard 9Pay’s technology assets and regulatory obligations.Manage strategic relationships with technology vendors, financial institutions, and regulators to advance the company’s innovation roadmap.Build and develop high-performing IT and cybersecurity teams, fostering a culture of accountability, innovation, and continuous improvement.REQUIREMENTSMinimum 8 years of progressive leadership in IT, including 3+ years in a CIO, Head of IT, or equivalent role within Fintech, Banking, or licensed Payment Intermediary institutions.Proven experience in leading digital transformation and enterprise technology modernization.Strong understanding of financial technology ecosystems, payment gateways, API integrations, and regulatory environments under SBV.Solid knowledge of information security, compliance, and data governance frameworks (PCI DSS, ISO/IEC 27001, NIST).Strategic mindset with ability to translate business objectives into technology initiatives that drive value and growth.Exceptional leadership, communication, and stakeholder management skills, with ability to influence across functions and at Board level.Experience with cloud computing (GCP/AWS/Azure), enterprise systems, and data architecture.Strong business acumen, with focus on operational resilience and sustainable innovation.BENEFITSAttractive Compensation & Benefits for Senior ManagementCompetitive salary: Attractive, negotiable compensation aligned with leadership responsibilities and capabilities.Performance-based bonuses: Regular bonus schemes based on business outcomes and actual contributions.Year-end bonus: Transparent and fair bonus structure recognizing year-round efforts and achievements.Employee Stock Option Plan (ESOP) program: Opportunity to participate in an ESOP exclusive for senior leaders, aligning personal interests with the company’s long-term growth.Dynamic work environment: Open, youthful, and agile culture – emphasizing innovation and practical efficiency.Comprehensive BenefitsFree, high-quality lunch served daily at the office.Full statutory insurance coverage: Social, health, and unemployment insurance.Annual health check-ups at reputable medical facilities.Exclusive premium health insurance tailored for management-level staff.Position-specific allowances: Mobile phone, transportation, business travel, and other relevant allowances depending on the role and operational requirements.Modern working tools and facilities: Full support with modern equipment and a professional, flexible working space.Growth & Team EngagementA dynamic, open, and professional work culture where creativity, initiative, and innovation are highly encouraged.Ongoing professional growth opportunities through internal training, leadership mentoring, and learning support.Transparent performance reviews & feedback to help you stay aligned and grow purposefully.Frequent engagement activities such as company trips, team-buildings, learning workshops, and festive celebrations.Office: Tay Ha Building, No. 19 To Huu Street, Thanh Xuan Ward, Hanoi City