Chief of Staff

About the BusinessThe client is a second-generation luxury lighting company based in Maui, Hawaii — undergoing a powerful pivot. They’re transforming from a traditional showroom into a lean, remote-first, tech-enabled, service-driven powerhouse. They serve high-end residential and commercial clients through their curated Signature Lighting Package, managing every project from design and quoting to delivery and warranty. They’re also managing a portfolio of vacation rentals, commercial real estate, and other entrepreneurial ventures.This is a chance to build something lasting, meaningful, and legacy-driven — alongside a founder who blends operational excellence, vision, and deep personal integrity.About This RoleAs the Chief of Staff/Executive Operations Manager, you are the calm in the chaos, the systems brain behind the visionary, and the operator who turns ideas into action. You’re not just keeping the trains running — you’re building the track. Your goal is to take things off the founder’s plate while keeping the company operating smoothly and profitably.This is not a typical assistant role. This is your opportunity to grow into the integrator / COO seat of a multi-entity operation. We want someone who is committed to excellence, ownership, and long-term growth.ResponsibilitiesExecutive SupportAct as a trusted partner to the founder — manage calendar, meetings, communications, and travelTriage inboxes and correspondence with clients, vendors, and team membersPrepare for meetings, flag decisions, and follow up on outcomesMaintain confidentiality and act with discretion at all timesSystems & Ops LeadershipImplement, manage, and optimize Monday.com for team task management and project trackingDocument and maintain SOPs across all business unitsLead internal weekly pulse meetings, ensuring deadlines and priorities are alignedProactively identify bottlenecks and improve systemsFinancial & Vendor OversightManage bookkeeping for multiple entities using QuickBooks Online and OdooHandle payment tracking, invoice follow-ups, and expense categorizationTrack project budgets, profit margins, and cash flow trendsCoordinate with vendors and contractors to ensure smooth operationsTravel & On-Site SupportWilling to travel to the U.S. up to once per quarterVisits may range from 6 weeks to 3 months for in-person systems or projectsTraits That Make You a FitYou love organizing chaos — and are calm under pressureYou think in dashboards, not to-do listsYou don’t just manage — you lead outcomesYou care about aesthetics, presentation, and polishYou are a protector of time, energy, and momentumYou are loyal, proactive, growth-minded, and you’re looking for a long-term homeTools You’ll UseMonday.com (automations, workflows, dashboards)QuickBooks Online, OdooMicrosoft Teams, Outlook, Google WorkspaceShared Drives, Dropbox, WhatsApp, ZoomCanva, Adobe (optional but a plus)How We WorkWe are not a corporate environment. We’re entrepreneurial, fast-moving, heart-centered, and intentional. We value:Ownership over excusesClarity over complexityPeace and precision over chaosFamily, legacy, and loyalty over hustle for hustle’s sakeRequirements3+ years of experience as an Executive Assistant, Chief of Staff, Ops Manager, or equivalentExceptional English (written and verbal)Comfortable managing remote teamsFamiliar with project-based and product-based businesses (bonus if you understand the construction or real estate world)Tech-savvy and able to self-learn new tools quicklyMust be able to independently and willingly travel to the US for periods of up to 3 monthsBonus Points If You…Have worked in a design, architectural, or real estate environmentAre a systems builder at heartAre process-obsessed but people-orientedHave experience managing multiple LLCs, properties, or cash flowsHave aspirations to grow into a leadership position (integrator, COO, etc.)BenefitsClient Relationship : You will be directly working with the client. This means that you will communicate with the client, provide services, and address any client-related matters independently.Payments : All payments for your services will be handled by the client. Elevate and Delegate is not involved in processing your payroll. Your salary will directly go to you. Vacation Leaves and Holidays : While we may have recommendations or guidelines regarding vacation leaves and holidays, the decision is entirely at the discretion of the client. You are expected to align your schedule with the client’s business needs and any specific policies or preferences they may have in this regard.Salary: $1,600-2,000 per monthSchedule: HSTRole-type: Full-time