Chief Product Officer

Position ResponsibilitiesDefine and execute the product strategy and roadmap, ensuring alignment with business objectives and market opportunitiesLead and oversee Product Development, Product Marketing & Communication, Product Campaigns, and Product System Development to drive strategic growthAct as Product Owner for cross-functional squads involving Underwriting, Claims, Pricing, Legal, and other business units to deliver customer-centric solutionsDrive innovation through the launch of Direct-to-Consumer products and Embedded Insurance initiatives in partnership with financial institutions and strategic partnersDevelop and manage persistency-driven product portfolios, including Limited-Pay and Single Premium offerings tailored to customer needs and market dynamicsEnsure all products meet regulatory, legal, and compliance standards while maintaining commercial viability.Collaborate with Distribution, Marketing, and Technology teams to ensure successful go-to-market execution and product adoptionMonitor product performance and customer feedback to continuously optimize offerings and enhance persistency and profitabilityRepresent the product function in executive forums, industry events, and strategic partner engagementsBuild and lead a high-performing product team, fostering innovation, agility, and cross-functional collaborationRequired Qualifications8–10 years of senior experience in product strategy, development, and management within insurance or financial servicesBachelor’s degree in business, Finance, Marketing, or a related field; MBA preferredProven track record of launching innovative insurance products, including digital and embedded solutionsStrong strategic thinking and business acumen, with deep understanding of product profitability, customer persistency, and market dynamicsDemonstrated leadership in cross-functional environments, with the ability to influence stakeholders across all levelsExcellent communication, interpersonal, and presentation skills, including business case development and delivery.Advanced analytical, problem-solving, and project management capabilitiesExperience mentoring and developing high-performing teams in agile and fast-paced settingsTech-savvy, with the ability to leverage digital tools, analytics platforms, and customer engagement technologiesThorough knowledge of insurance regulations, compliance standards, and risk management practicesEntrepreneurial mindset with adaptability to lead in evolving and dynamic environmentsStrong collaboration and relationship management skills, both internally and with external partners.Preferred QualificationsFull ownership of resource management, including hiring, performance development, compensation decisions, and team structureProven ability to lead product squads and prioritize enhancements based on strategic goals, customer retention, and risk mitigationExperience defining Minimum Viable Product (MVP) scope and managing iterative product deliveryWhen You Join Our TeamWe’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.About Manulife And John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.Working ArrangementHybrid