Claims Analyst (Health Insurance) - Jakarta

Allianz Partners, a global leader in assistance and insurance, and grow your career in a team that values high standards, clear processes, and continuous learning. As a Claims Analyst (Health Insurance), you’ll work with a supportive, experienced claims team that follows global best practices—giving you structured training, proven tools, and real opportunities to develop. You’ll manage health insurance claims end-to-end, liaising with hospitals and doctors to deliver fair, compliant outcomes while maintaining integrity and confidentiality.Note: You will be employed by and on the payroll of PT Asuransi Central Asia, working full-time with Allianz Partners’ team.What You’ll DoReview and process medical claims per policy, procedures, and regulationsCheck, track, file, and verify completeness of claim documents,records and reportsAssess medical expenses and evidence; recommend approvals, rejections, or adjustments based on medical and financial considerationsCoordinate with hospitals, doctors, and related parties to gather informationRespond to client inquiries and collaborate with other departments for prompt resolutionIdentify potential fraud or discrepancies and take appropriate action; collaborate with Risk Management to mitigate processing risksImplement and maintain quality control measures; support team productivity/service standardsWhat You’ll BringBachelor’s in Medical, Paramedical, Insurance, Business, or related fields preferred; may be waived with proven medical claims experience1–2 years’ customer-focused experience (clinical/paramedical, TPA/insurance) preferred; fresh graduates with relevant internships/projects consideredProficient in Microsoft Office; comfortable learning claims management systems and data toolsWorking knowledge of insurance policies, claims procedures, and regulations is a plus; willingness to learn is essentialStrong analytical and problem-solving skills; high accuracy, attention to detail; uphold integrity and confidentialityClear written and verbal communication; able to work independently and in a team; hybrid option may be available based on business needsLocationMal Ambasador, Jl. Prof. Dr. Satrio, Sub-district Karet Kuningan, District Setiabudi, South Jakarta, Special Capital Region of Jakarta, 12920What Success Looks LikeTimely, well-documented claim decisions with clear communicationSmooth collaboration with providers, partners, and internal teamsReliable reserve management and clean case data with minimal reworkWhy Join Allianz PartnersWork with a trusted global brand and gain regional case exposureStructured training, mentorship, and clear career growth pathwaysSupportive team culture focused on collaboration and continuous improvementIf you’re excited but unsure if you meet every requirement, apply anyway—we value potential, transferable skills, and a growth mindset85032 | Customer Services & Claims | Professional | Allianz Partners | Full-Time | PermanentAllianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.Join us. Let's care for tomorrow.