Thursday, October 30, 2025

Job Description

COMPANYTakaful Ikhlas GENERAL BerhadCLAIMSWe have several claims positions for different related functions such as: Personal accident claims / Miscellaneous & other claims / Fire claims / Liability claims JOB PURPOSETo carry out claim processing related functions in claims effectively and timely in tandem with the company and department's objective in providing excellent service to customers.JOB RESPONSIBILITIES Involved in handling of claims, processing from notifications, assessment of claim within delegated authority and make settlement within the guidelines and claims philosophy of the Dept. Review adjusters report and provide recommendation to superior on claims settlement for cases exceeding authority limit. Attending to internal and external customer enquiry on any claim status.Resolve complaints received from Ikhlascare Prepare papers for recommendation to superiorPrepare preliminary loss advice/ revised loss advice/ settlement loss advice in CAB system for claims which involved co-follower and reinsurerPrepare preliminary loss advice/ revised loss advice / settlement loss advice for excess of loss (XOL) cases when meet 75% of net limitsReview claims file on monthly basisApprove claim payment within authority limitLiaising with other department, claimant and other external parties for the purpose of obtaining information in relation to claims matterCarries out any task, relevant to the position, an assign by management from time to timeQUALIFICATION & EXPERIENCEAcademicDegree of any disciplineProfessional ACII / AMIIExperiencePreferably a tertiary education with at least 5 years of experience in the insurance industryA minimum of 5 years' experience in NON - MOTOR claims processing

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