Client Advisor, Toronto

PositionThe RIMOWA Client Advisor is responsible for generating sales through exceptional client relations and product knowledge while acting as an ambassador for the RIMOWA brand.Job ResponsibilitiesSales Achieve personal sales goalsEducate clients with company history and the most current product knowledgeKeep an active client book to cultivate new/existing client relationshipsSupport team members to achieve store sales goalsCustomer ServiceAlways present yourself in a friendly and professional mannerEnsure prompt follow up with client purchases, repairs and inquiresProvide the best experience for customers by continuously building knowledge of company history, new product and competitorsOperationsUnderstanding of store POS systemOpens and closes the registerProcess payment/return of merchandiseConduct inventory counts and adhere to company loss prevention policyMaintain/execute store merchandising standardsMaintain store readiness and housekeeping dutiesProfileHigh school Diploma or equivalentLuxury sales experience idealPrevious experience, developing existing and prospecting new clients. Ideal candidates have established client booksProfessional presentation, excellent communication skills both verbal and writtenExcellent problem-solving skills, positive attitude, team playerIdeal candidate has knowledge of fashion, design trends and love of travelAbility to work varied hours/days, including nights, weekends and holidaysMust be able to lift large boxes up to 20lbs repeatedly