Client Analytics Partner

Job DescriptionOxford / HYBRID - Customer Success TeamThis is a hybrid role, typically 1 day per week in the Oxford officeAbout This JobOur Analysts are vital to NielsenIQ’s success. They work every day with our client base, which includes most of the major brands you see in the supermarket. We also work with most of the supermarkets and other retailers where you’ll find these products. If you saw it the last time you did your weekly shop, they’re probably a NielsenIQ client, as is the shop. They all rely on our Senior Insights Analysts.Our clients trust our Insights Analysts, coming to them when they have challenges and questions. These questions range from deciding on new product development, designing a new price strategy, and much more! NielsenIQ’s Analysts work with our clients to create and present analyses based on the world’s best datasets. Our insights team support clients in Health and Beauty, Beers, Wine and Spirits or Grocery.We are confident and capable crafters of compelling insights and deliver clear and actionable recommendations to our clients, helping them grow their business.A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients’ teams, including marketing, sales, category, and many more. You will be expected to understand our clients’ needs and then create and present solutions that help those clients achieve their strategic and tactical goals.Our team has a wide range of backgrounds and skill sets. Some of us have backgrounds in data, some in marketing, and others in sales. We are looking for someone who is keen to bring their excellent story-telling skills to a modern, data environment.If telling stories through data excites you but you’re uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses.ResponsibilitiesUnderstanding Client Needs:Have a strong working knowledge of the client business priorities and the role we can play in supporting these goals (eg. participating in business cycles such as brand planning & range reviews etc.)Understand the impact we can have on personal objectives of individuals at our clientsResponsible for setting up client onboarding for analytics & insights services and conducting tactical client training for Guided Analytics & NielsenIQ tools such as Connect Express and DiscoverResponsible for identifying opportunities through day-to-day engagements and handing off opportunities to Account Development to pursueResponsible for collecting Voice of Costumer for User Experience & Service Model related topicsDelivering Insight:Become a category expert; be curious and engage with the client industry, their categories and key market trendsBeing prepared to challenge client hypothesis and bring a new perspectiveMake recommendations based on rigorous analysis leveraging multiple data sources, sound business understanding and commercial awarenessWorkload Management and Prioritization:Manages workload independently and effectively prioritizes client commitments alongside internal commitmentsMaintains a clear communication pathway with the key stakeholdersMaintains and delivers work log trackers and project plans where applicableRequirementsEngaging presenter (experience in creating and delivering presentations, story telling)Strong verbal and written communication skillsProven experience working with consumer panels (e.g., recruitment, engagement, data analysis)Excellent time management and prioritization skills with a proven track record of delivering projects on timeConfident numerically and ability to analyze data confidentlyProblem solving and solutions orientated, performs work accurately and effectively with attention to detailGood at building relationships, internally and with clients and experience of working in an analytical environmentAn understanding of the FMCG industry and trendsCapable of leveraging tools such as Microsoft excel and PowerPointWhat We Can OfferWe provide the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s populations. Focusing on consumer-packaged goods manufacturers and retailers, we combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation and redefine what’s possible.Working with our Customer Success team gives you access to:Our amazing 'people first' culture with plenty of flexibility Career & Learning development Making an impact on biggest FMCG manufacturers' growth Becoming an expert in categories that shape UK retail Additional InformationOur BenefitsFlexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)About NIQNIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.For more information, visit NIQ.comWant to keep up with our latest updates?Follow us on: LinkedIn | Instagram | Twitter | FacebookOur commitment to Diversity, Equity, and InclusionAt NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion