Harvey Nash Poland

Client Operations Specialist (Investm. Bank)

Posted: 11 hours ago

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Job Description

Client Operations Specialist (Account Maintenance) | Financial ServicesWe are looking for a Banking Operations Specialist to join an international financial services environment. This role sits within a global operations team responsible for supporting bank account maintenance, documentation processes and client-related operational requests.If you are interested in banking operations, financial services processes and working in an international environment, this role will give you the opportunity to develop expertise in operational banking processes and collaborate with teams across different regions.Your responsibilitiesProcess account maintenance requests, including updates of signatories and client documentation.Maintain internal banking systems based on documentation related to account opening and account maintenance processes.Respond to operational inquiries from internal stakeholders and support daily banking operations.Ensure all requests are processed accurately, efficiently and within defined deadlines.Apply internal procedures and banking regulations while processing client instructions.Monitor operational requests and ensure all queries are resolved in a timely manner.Identify operational issues and escalate urgent or risk-related matters when required.Collaborate with internal teams supporting banking products and operational processes.Contribute to process improvements and operational efficiency initiatives.Participate in trainings, projects and system testing activities.Maintain high service quality standards and support compliance with operational procedures and controls.RequirementsPrevious experience in financial services, banking operations or back-office processes is an advantage.Understanding of banking products related to account opening and account maintenance.Experience working with documentation and operational processes.Strong attention to detail and accuracy.Good knowledge of MS Office (Excel, Word).Ability to work under pressure and manage deadlines.Strong communication and teamwork skills.Fluent English (written and spoken).EducationBachelor’s degree or equivalent professional experience.

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