Job Description

Role DescriptionThis is a full-time on-site position for a Client Relation Team member at PT Victory International, located in Jakarta, Indonesia. The role involves fostering strong relationships with clients, ensuring customer satisfaction, providing exceptional customer support, and maintaining open communication. Responsibilities include addressing client concerns, ensuring timely responses, and collaborating with team members to deliver excellent service and achieve company objectives.QualificationsProven Interpersonal Skills and strong abilities to build and maintain positive relationships with clientsCommitment to Customer Satisfaction and experience in Client Relations managementProficiency in Customer Support and addressing client needs effectivelyStrong Communication skills, both verbal and written, with a professional demeanorAbility to work effectively in a team and meet deadlinesFluency in Bahasa Indonesia and English is highly beneficialPrior experience in client-facing roles or a bachelor’s degree in Business Administration or related fields is an advantage

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