Client Relationship Officer

ResponsibilitiesAct as the main point of contact for e-commerce clients regarding warehouse operationsProvide regular updates on stock levels, order processing, and shipment statusCoordinate with inbound, inventory, and outbound teams to ensure SLA complianceHandle client inquiries, complaints, and operational issues promptly and professionallyMonitor order fulfillment performance and prepare basic operational reportsInvestigate stock discrepancies or shipment issues and provide solutionsEnsure the amount of stock in the marketplace and warehouse is the sameHelping the warehouse team to support forecasting stockJob RequirementsProficient in MS Excel operationGood understanding and execution of all promotion features on Marketplace (Shopee, Tokopedia, Lazada, Blibli, TikTok Shop)Experienced in using channel management systems (a plus)Experienced in using channel relationship management (a plus)If you’re interested, you can apply for this job here or send your CV to recruitment@powercommerce.asia with the email subject: “Applicant: [Position] – [Full Name]”Thank you!Job Category: Logistic OperationsJob Type: Full TimeJob Location: Depok Jawa Barat