Client Service Intern (Tokyo)

Overview:The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours.The Intern will work alongside Associates, Research Managers and Project Managers in the Client Service team to support them with delivery on multiple projects in different industries. If you enjoy learning about different industry sectors and the opportunity to hone your communication and interpersonal skills; then look no further.Jumpstart Your Career with Guidepoint:The Internship is a paid, 3-month program with the possibility of extensions. It provides formal hands-on training and mentorship opportunities designed to cultivate a skill set that will be invaluable throughout your career. Depending on your performance, you may receive a return offer to be converted to full-time after your graduation. We welcome applicants available to work from October 2025 onwards.Who We Are:Team-oriented and collaborative Hard-working professionals who strive for excellence Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint What You’ll Do:Communication with experts globally using Japanese and EnglishRecruit ahead of the curve if you know a client has continued interest in an area or a particular topic is “hot”/popularConduct industry research across multiple sectors based on project needs in the teamData entry and updating of the CRM databaseAssist in onboarding administration and compliance of top industry subject matter experts into the Guidepoint networkAssist the team and Project Managers with other administration and / or operational tasksCoordination of phone consultation sessions for subject matter expertsAssist the Client Service team with their outreach strategy to approach relevant subject matter expertsOperate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint colleaguesExperience You Will Bring:Currently pursuing a Bachelor’s degreePrevious internship experienceHigh-level fluency in Japanese and EnglishAble to work at least 3 days a week in the office (flexible for it to be full days or half days) and ideally a minimum of 24 hours each weekSkills You Will Learn:Project / Time Management Innovative / Strategic Problem Solving Public Speaking / Elevator Pitches Business acumenWhat We Have:Flexible work arrangementDevelopment opportunities through the LinkedIn Learning platformCasual and entrepreneurial work environment Social and team-building events Central office location in Otemachi, located near Otemachi and Tokyo stationsInterview Process: Meet your Guidepoint Recruiter!Virtual Initial Candidate Screen Meet the Guidepoint Teams!Virtual Hiring Team Interview Virtual Hiring Manager / Onsite HR InterviewInterview Process Outcome About GuidepointGuidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.