Monday, October 27, 2025
Cog Culture

Client Services Executive

Posted: 3 hours ago

Job Description

We are looking for a proactive and detail-oriented Client Services Executive to join our team. The ideal candidate will have experience working in an advertising/marketing agency environment and will be responsible for managing day-to-day client communication, coordinating with internal teams, and ensuring seamless execution of campaigns.Key ResponsibilitiesAct as the primary point of contact for assigned clients, ensuring timely communication and service delivery.Understand client requirements and effectively brief internal teams (creative, media, strategy, production, etc.).Coordinate end-to-end campaign execution, ensuring timelines, budgets, and quality standards are met.Assist in developing presentations, proposals, and campaign reports for clients.Monitor campaign performance, prepare status updates, and share insights with clients.Build and maintain strong relationships with clients through consistent support and value addition.Identify opportunities to upsell/cross-sell agency services.Ensure smooth internal workflow by collaborating closely with team members and resolving challenges.RequirementsMandatory: Prior experience in an advertising or digital marketing agency (1–3 years preferred).Strong communication, interpersonal, and presentation skills.Ability to multitask and manage multiple projects simultaneously.Basic understanding of branding, digital marketing, ATL/BTL campaigns.Graduate/Postgraduate in Marketing, Mass Communication, Advertising, or related field.Proficiency in MS Office (Excel, PowerPoint, Word).

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