Client Servicing Executive

Company DescriptionDecor's Digital, established in 2023 as a sister concern of The Decor (founded in 2018), is a marketing agency providing innovative, one-stop solutions. The company is committed to delivering unique and practical approaches, operating under the mantra "Always Done Differently!" Decor's Digital focuses on empowering businesses through creative and strategic marketing services tailored to their specific needs.Role DescriptionThis is a full-time on-site role for a Client Servicing Professional based in Chattogram. In this role, you will be responsible for building and maintaining strong relationships with clients, ensuring customer satisfaction and loyalty. Daily tasks include addressing client inquiries, providing solutions, managing accounts, and acting as the liaison between the company's teams and its clients. This position plays a critical role in maintaining and growing client relationships.QualificationsClient Services and Customer Service skills for managing and maintaining client relationships effectivelyStrong Communication skills, including verbal and written, to interact with clients and internal teamsCustomer Satisfaction expertise to enhance client experience and maintain a high standard of serviceKnowledge of Finance to assist in budgeting, account management, and financial discussions with clientsStrong organizational skills with attention to detail and the ability to multitaskProblem-solving skills and the ability to handle challenging client scenarios with professionalismFlexibility to adapt to a fast-paced work environment and collaborate effectively within a team