Client Success Specialist [SaaS Industry]

Join Our Team as a Client Success Specialist!Are you passionate about helping others succeed? Ready to make an impact in the fast-paced tech world? We’re looking for a Client Success Specialist to provide expert support, deliver engaging training, and build strong relationships with our clients. If you’re skilled in troubleshooting, content creation, and customer care, this is the perfect opportunity for you!What We’re Looking For: Experience: You have 3-5 years of experience in customer support, ideally in the Tech & Digital space. If you've worked in a SaaS start-up background before, that’s a major plus! Tech-Savvy: You’re comfortable troubleshooting systems and technical issues, and you’re always excited to learn about new tech. Strong Communicator: Whether in writing or speaking, you excel at breaking down complex topics into simple, understandable language. Client-First Mindset: You’re empathetic, approachable, and have a true passion for helping others succeed. Bonus Points: Experience with CRM systems and creating training materials or leading workshops is a plus! Why You'll Love This Role: Make a Difference: You’ll have a direct impact on our clients' success, helping them get the most value from our solutions and seeing the results of your work in real-time. Collaborative Culture: Work alongside a talented, supportive team  Growth Opportunities: As part of a growing company, you’ll have the chance to learn, grow, and advance your career. Flexibility & Benefits: Enjoy a flexible work environment and comprehensive benefits that prioritize your well-being and work-life balance. Ready to take your career to the next level while helping our clients thrive? We’d love to hear from you! Apply today -mak.lingyan@hyppies.com